AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AWS Systems Manager
9.0 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 86

Cloud Integration

90

Configuration Validation

89

Cloud Migration

88

Cloud Analytics and Reporting

87

Capacity Management

87

Performance Monitoring Management

87

Application Release Automation

85

Self Service Cloud Services

85

Automatic Resource Scaling Elasticity

84

Cloud SLA Management Governance

84

Orchestration and Workflow Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

86

Ease of Implementation

86

Ease of IT Administration

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

83

Availability and Quality of Training

82

AWS Systems Manager Reviews

Raphael G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Perfect solution for monitoring your workload

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

It has everyone want needs to get an insight into what is happening in an environment, I like the fact that I cannot just access, I can audit and check what is happening in each resource.

What is your favorite aspect of this product?

Because of the nature of our work, cloud governance is important, this comes bundled with AWS systems manager. I have used this for servers that we have in our on-site data center and those in the AWS cloud, it gives visibility in a central location

What do you dislike most about this product?

The pricing is much but it's worth it. Make sure that the region you are saving to has the resource

What recommendations would you give to someone considering this product?

If you don't want to spend time or money monitoring on extra third tools, then use AWS systems manager.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Amazon Webservices Review

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jawahar A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

A trustworthy free usage mark and a pay-per-use

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

Because of the ease and low cost of acquiring a server in this manner, capacity may be quickly raised or decreased in response to daily changing computing requirements, which could otherwise take hours or days. On-demand pricing that solely compensates for the amount of time spent per hour. Of course, there are a variety of premium plans available, as well as pay-as-you-go services that charge you just for what you use. As a result, one of the key features of AWS, including "Amazon EC2," is the option to select a price plan that is appropriate for your organization's size and use.

What is your favorite aspect of this product?

The "Amazon EC2" web server is located in a virtual private cloud (VPC), an independent network that the user completely controls and monitors. As a consequence, you may have the same level of protection as if you had your own dedicated server. Furthermore, Amazon VPC offers a number of network security features that give you total control over who has access to your server. Amazon VPC offers a number of network security measures. Aside from the free plan, "Amazon EC2" offers four pricing options: on-demand, point instance, savings programs, and reserved instance.

What do you dislike most about this product?

Furthermore, given Amazon's track record of worldwide expansion, I believe you can expect complete security. AWS acquired a server and built a vast system to safeguard that data, so its technology and experience are unquestionably reliable.

What recommendations would you give to someone considering this product?

The free usage level is the most convenient pricing plan, since it allows you to use AWS for free, including "Amazon EC2." The "Amazon EC2" price plan can satisfy all of your demands if you want to use the cloud server as a trial, test a modest challenge with the cloud server, do not want to pay the cost while the server is not in use, and so on. It is available to all AWS customers, however time, storage, and request limits apply (time limit of 750 hours or less per month, 25 GB of storage, etc.). You can avoid the danger of building a huge server for a work that may or may not succeed by using this free tier.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Effective Service

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