AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
9.1 /10
CX Score
9.4 /10
Category
AWS Systems Manager
9.1 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

3% Negative
2% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Feature Ratings

Average 87

Cloud Integration

91

Configuration Validation

89

Capacity Management

88

Cloud Migration

88

Performance Monitoring Management

88

Cloud Analytics and Reporting

87

Automatic Resource Scaling Elasticity

85

Orchestration and Workflow Management

85

Self Service Cloud Services

84

Cloud SLA Management Governance

84

Application Release Automation

84

Vendor Capability Ratings

Average 86

Breadth of Features

90

Usability and Intuitiveness

87

Business Value Created

87

Quality of Features

86

Ease of Implementation

86

Ease of Data Integration

85

Vendor Support

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Availability and Quality of Training

83

AWS Systems Manager Reviews

Jared S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

There is no platform faster than it

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

What strikes me the most about Amazon AWS Systems Manager and that despite the fact that it has many competitors, no one but absolutely no one has the ability to beat it in terms of speed and effectiveness and ease of use, possibly I continue to use the platform for much more. time than another platform on which nothing else was resting, since I have a lot of confidence in them and they have always fulfilled what they promise something that other websites do not.

What is your favorite aspect of this product?

The way in which one can access the platform is very easy only by logging in with another email and password some security system that we only have ourselves I can access the menu is practically very simple we have different tools to even have a virtual computer in another state or country that we need, among other services that are also available, we have a trial period to use the platform and know if it is a good investment or unsubscribe at no additional cost.

What do you dislike most about this product?

As I said before, nothing happened to me that accessing my account I did not like nor will I ever like because it is for something that I am paying I would like a little more of your responsibility in this aspect and that technical support take action on the matter to resolve this type of problem and that it does not happen again because it is very frowned upon by a platform with such good popularity and impact on the internet population.

What recommendations would you give to someone considering this product?

If there is a platform that I want to recommend, it is because it has a track record and is backed by many years of experience and many professionals who are focused on doing a better job every day and solving people's problems regarding their platforms. always at the forefront of our requirements, I want to emphasize that I recommend the platform with my eyes closed, and that if at any time I want to use your service again, I will not think twice to do so.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Pablo Andres S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

unique featues, easy to use

What is your favorite aspect of this product?

offer multiple features

What do you dislike most about this product?

price is a little hight for parameter store

What recommendations would you give to someone considering this product?

use i the right way to avoid overcost

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Prateek A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

AWS SM: An excellent tool for your AWS resources!

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager provides an efficient and user-friendly approach to monitoring all the AWS infrastructure resources. The best in the class user interface provides monitoring of multiple services and allows us to automate the tasks based on the requirements. I am using instances such as AWS Lambda, EC2, S3, etc. on the daily basis. It is a single-window approach to monitor all your AWS resources.

What is your favorite aspect of this product?

AWS Systems Manager streamlines the service operations and improves user efficiencies. It automates all security patches, updates, and baseline methods.

What do you dislike most about this product?

Graphical User Interface (GUI) shall be improved. Rest is fine.

What recommendations would you give to someone considering this product?

Go with it without any second thought. AWS is a leader in cloud computing. AWS is working hard to improve the user interface.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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