AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AWS Systems Manager
9.0 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 86

Cloud Integration

90

Configuration Validation

89

Cloud Migration

88

Cloud Analytics and Reporting

87

Capacity Management

87

Performance Monitoring Management

87

Application Release Automation

85

Self Service Cloud Services

85

Automatic Resource Scaling Elasticity

84

Cloud SLA Management Governance

84

Orchestration and Workflow Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

86

Ease of Implementation

86

Ease of IT Administration

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

83

Availability and Quality of Training

82

AWS Systems Manager Reviews

Theodore S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Fast deployment and scalability of instances.

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

It solves many problems by providing a reliable infrastructure for our applications and data, is cost-effectively priced, and offers the flexibility and scalability to speed deployment of server and storage infrastructure for our customers. We can also set up test and development environments

What is your favorite aspect of this product?

We like that when using AWS there is no limitation in the expansion of resources, The EMR service allows the use of Big data tools without problems, It is very reliable, we have never had interruption in services, it allows us to quickly deploy development environments and It tests quickly and can be configured according to our needs, it has a very detailed control panel, it is very scalable, it allows us to grow as we need it.

What do you dislike most about this product?

for new users the learning curve is very complex and steep to learn and use the platform. There are functions that are not well documented.

What recommendations would you give to someone considering this product?

AWS offers a wide variety of services that allow us to develop and deploy applications, web databases, mobile or containerized applications through the AWS global infrastructure that is super scalable, reliable and secure.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Great product.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Madhusudan K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

AWS SSM Best Automation tool

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

There is no other way to connect to an ec2 server if we loose the pem file but we can connect via aws ssm.

What is your favorite aspect of this product?

We can do patching of the linux servers , run automation scripts , run cron jobs via single click.

What do you dislike most about this product?

Not a dislike but yeah they should be having a functionality to connect in console also.

What recommendations would you give to someone considering this product?

Strongly recommended for automations AWS SSM

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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