What is Avaamo?
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
100 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Avaamo?
Pros
- Effective Service
- Efficient Service
- Inspires Innovation
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Workflow Processing
Intent Extraction
Personalized Service
Artificial Intelligence Engine
Learning and Adaptability
Natural Language Processing
Leads Generation
Other Integrations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Avaamo Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
A complete conversational agent
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Feb 2022
fabulous product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amrita P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Easy to Use and implement..
Likeliness to Recommend
What differentiates Avaamo from other similar products?
1. Avaamo's extensive experience in the AI industry provided us a headstart with common use cases by leveraging their library of skills and deep domain expertise 2. Avaamo platform understands natural language and automatically steers the user to the right response / flow and help reduce wait time, average handling time and improved overall customer exp 3. Avaamo fits the bill as a true enterprise C-AI platform with pre-built domain skills, 100+ connectors to various enterprise apps, ability to deploy on multiple channels including voice channels and extensive tooling for non-developers to deliver any type of conversational AI platform
What is your favorite aspect of this product?
Dashboard where BOTs are built
What do you dislike most about this product?
none that I can think of
What recommendations would you give to someone considering this product?
Avaamo's extensive experience in the AI industry provided us a headstart with common use cases by leveraging their library of skills and deep domain expertise. Anyone can go with it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing