Top Avaamo Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.
Common Features
Artificial Intelligence Engine | Leads Generation | Learning and Adaptability | Natural Language Processing | Personalized Service | Workflow Processing | Intent Extraction | Other Integrations
8.1
Composite
Score
+92
Emotional
Footprint
26
Reviews
Best Alternatives and Competitors to Avaamo
Compare how Avaamo stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
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Dialogflow
8.9
Composite
Score
+96
Emotional
Footprint
32
Reviews
Reviews Say
Compared to Avaamo, Dialogflow is:
More Caring
More Innovative
More Reliable
Better at Integrating
More Inspiring
Less Transparent
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI. Build hybrid conversational agents with both deterministic and generative AI functionality. This allows you to have strict controls and use generative AI to better meet customer needs. Dialogflow CX is generally available (GA) and Conversational Agents is currently in Preview.
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FPT Smart Cloud Company Limited
FPT.AI
8.8
Composite
Score
+98
Emotional
Footprint
23
Reviews
Reviews Say
Compared to Avaamo, FPT.AI is:
Better at Support
Easier to Use
More Innovative
Better at Training
More Transparent
More Caring
FPT.AI offers a comprehensive Conversational AI platform to build and deploy omni-channel virtual assistants in multiple languages (Indonesian, English, Vietnamese, Japanese), tailored to any business to amplify productivity and optimize operating costs. Trusted by global enterprises, FPT.AI has enabled 3200+ virtual assistants across various messaging & voice channels.
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Kore.ai
Kore.ai Experience Optimization Platform
8.6
Composite
Score
+96
Emotional
Footprint
46
Reviews
Reviews Say
Compared to Avaamo, Kore.ai Experience Optimization Platform is:
More Innovative
More Caring
More Reliable
Harder to Implement
Worse at Integrating
Harder to Customize
Kore.ai is a market-leading conversational AI and digital UX technology partner for Global 2000 companies. It provides conversational AI and digital UX-rich virtual assistants, designed specifically for enterprises, for a diverse range of use cases across industries for engaging customers, employees, and partners. Its end-to-end, comprehensive Virtual Assistant Platform serves as a secure foundation for enterprises to design, build, test, host, and deploy AI-rich virtual assistants across 30+ different digital and voice channels.
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Qualified
Qualified
8.5
Composite
Score
+99
Emotional
Footprint
35
Reviews
Reviews Say
Compared to Avaamo, Qualified is:
More Caring
More Innovative
More Reliable
Better at Integrating
Better at Support
Better at Training
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
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Amazon
Amazon Lex
8.5
Composite
Score
+94
Emotional
Footprint
38
Reviews
Reviews Say
Compared to Avaamo, Amazon Lex is:
More Caring
More Innovative
More Reliable
Worse at Training
Harder to Customize
Harder to Implement
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
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Yellow.ai
Yellow.ai
8.2
Composite
Score
+85
Emotional
Footprint
59
Reviews
Reviews Say
Compared to Avaamo, Yellow.ai is:
Less Inspiring
Less Caring
Worse at Support
Harder to Customize
Harder to Implement
Worse at Training
World’s Leading Conversational CX Automation Platform bringing the best of AI and Human Intelligence together, to automate Customer Experience for large brands and enterprises.
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Laiye
Laiye Chatbot
8.0
Composite
Score
+92
Emotional
Footprint
30
Reviews
Reviews Say
Compared to Avaamo, Laiye Chatbot is:
More Innovative
Less Caring
Harder to Customize
Harder to Implement
Worse at Training
Worse at Support
Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.
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Freshworks
Freshchat
8.0
Composite
Score
+94
Emotional
Footprint
13
Reviews
Reviews Say
Compared to Avaamo, Freshchat is:
More Innovative
More Caring
More Transparent
More Reliable
Worse at Training
Less Respectful
Freshchat, a modern live chat software, by Freshworks, is built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, responses to visitors’ questions are smarter and faster.
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Ada
Ada
7.9
Composite
Score
+98
Emotional
Footprint
23
Reviews
Reviews Say
Compared to Avaamo, Ada is:
More Innovative
More Caring
Better at Training
More Transparent
Better at Support
More Reliable
Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone. Ada envisions a world where every customer interaction is resolved by AI, and makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.
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IBM
IBM watsonx Assistant
7.8
Composite
Score
+91
Emotional
Footprint
24
Reviews
Reviews Say
Compared to Avaamo, IBM watsonx Assistant is:
More Innovative
More Caring
Harder to Customize
Less Inspiring
Harder to Implement
Worse at Integrating
IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.
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Verloop.io
Verloop.io
7.8
Composite
Score
+91
Emotional
Footprint
23
Reviews
Reviews Say
Compared to Avaamo, Verloop.io is:
More Caring
Harder to Implement
Worse at Support
Less Inspiring
Less Efficient
Worse at Training
We're the world's leading customer support automation platform. We help businesses deliver delightful support experiences to their customers, across channels.
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Jio Haptik Technologies Limited
Haptik
7.7
Composite
Score
+99
Emotional
Footprint
16
Reviews
Reviews Say
Compared to Avaamo, Haptik is:
More Innovative
More Caring
More Reliable
Better at Support
Worse at Training
Harder to Use
Jio Haptik has pioneered AI-powered innovation since 2013, processing 15 billion+ conversations and 10 million+ transactions in 100+ languages for businesses globally. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMBs to solve their customers’ biggest pain points. Contakt is an LLM-first customer experience suite comprising AI Assistant, Agent Co-Pilot, and Intelligent Analytics. Interakt is an AI-enabled CRM for SMBs to manage their business on WhatsApp. The company recently won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023.
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Salesloft, Inc
Drift Conversation Cloud
7.6
Composite
Score
+81
Emotional
Footprint
29
Reviews
Reviews Say
Compared to Avaamo, Drift Conversation Cloud is:
Less Reliable
Less Transparent
Less Efficient
Less Respectful
Less Inspiring
Worse at Support
With Drift any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time. Elevate buyer engagement and deliver experiences with AI that listens, understands, and learns from your site visitors. As a pioneer in Conversational Marketing, Drift's patented AI capabilities transform website visitors into loyal customers.
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Zendesk
Zendesk AI
7.1
Composite
Score
+89
Emotional
Footprint
16
Reviews
Reviews Say
Compared to Avaamo, Zendesk AI is:
Harder to Customize
Less Efficient
Worse at Support
Worse at Training
Harder to Implement
Harder to Use
Zendesk AI agents (formerly Ultimate) can handle the most sophisticated matters across any channel. Provide instant, personalized support and make customers happier while reducing costs.
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