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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Matthew G.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

The Goal-focused Project Manager to engage

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Its USP is its capacity to help a team achieve successful launches.

What is your favorite aspect of this product?

It ticks many boxes. Its user-friendly, it integrates well with other productivity tools. More importantly, it allows the team on a project to stay on track, with timelines and objectives in mind.

What do you dislike most about this product?

Its customization is a bit limited. Occasional performance issues like slow loading, crashes occur. Those are the concerning drawbacks ive encountered.

What recommendations would you give to someone considering this product?

It is the goal-focused project management tool to engage. It will help get you across the line, ensure you deliver what you set out to do.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Boost Productivity and Collaboration with Asana

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Caring

Karen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Very helpful project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

What is very useful is that it allows various views of the project in the form of lists, boards, timelines, calendars, workflows, and more. There are so many choices! We can use it intensively or just assign tasks the easiest way. I tried a lot of different task managers and they all started adding things that ended up being just complicated stuff. Asana is the first step to ditch email and start using the manager.

What is your favorite aspect of this product?

Simple, install anywhere, easy to run, and collaborate with the team. The templates feature is probably one of my favorites, and I’ve bought templates a few times because I’m very good at using the system, although I’m not very good at creating them from scratch.

What do you dislike most about this product?

I don’t know if this is still the case because I started using Asana about 5 years ago, but the integration was difficult. I had to find someone outside of Asana to help me, but then everything went fine and I ended up buying some of their templates.

What recommendations would you give to someone considering this product?

With a user-friendly, intuitive platform, Asana makes it simple for independent contractors to collaborate with clients and streamline project management. I can handle everything in Asana rather than in lengthy email threads with clients, which boosts productivity and communication. The best feature is that it enables the division of major projects into smaller jobs while offering greater flexibility and more views than other tools of a similar nature, including lists, calendars, workflow, and timelines.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Acts with Integrity

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