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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Sandra F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy and optimal project management

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is a platform that has efficient, agile and easy-to-use tools for planning, monitoring, executing and evaluating our projects. It offers an effective management of resources, maintaining the balance in the workload of the team members. It integrates seamlessly with tools that optimize the user experience, such as Vimeo, Tableau, Slack, Zapier, and more. This platform significantly improves the productivity of the organization.

What is your favorite aspect of this product?

It has a nice interface, very easy to use. Create tailored project templates to make team members' work easier. It has panels that facilitate real-time access to project data. It allows us to manage the time of our projects from start to finish efficiently. It has the function of sending forms to attend to work requests. It is very easy and fast to find any attachment of the project. It has an effective compatibility with the communication tool Slack.

What do you dislike most about this product?

It does not have the native tool to develop Gantt charts and the mobile application needs to include more options to make it more effective.

What recommendations would you give to someone considering this product?

This solution provides a wide variety of functions that simplify and optimize the workflow, in addition to facilitating the collaborative work of the organization. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Powerful tool that comes with great management

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Fair

Amanda S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

One of the best collaboration software.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Supports numerous integrations for professional use, such as Google Drive, Box, Office 365, among others.

What is your favorite aspect of this product?

Asana has an easy to navigate and intuitive user interface, it is a simple and effective way to connect multiple projects and be confident that members will reach the same goal. It makes the task delivery transparent, where you can monitor the process of each activity, know which ones are still in progress and which ones have been completed. It is very portable and versatile, I can access Asana from my pc or my cell phone. My colleagues can meet deadlines and due dates without any problem and in a more dynamic and entertaining way, since the workspace in Asana is colorful and has many collaboration tools.

What do you dislike most about this product?

Asana is a good tool, but I find the option to attach images in the comments a bit clumsy, when you have many it seems a bit messy and difficult to know what the file belongs to. So I would like it to be more orderly and precise in that aspect.

What recommendations would you give to someone considering this product?

I recommend it because it has a robust free version that encourages you to pay for more. Asana is a software that fits the needs of cooperative work between groups, I liked it very much from the beginning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Respectful

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