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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Steven T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Turbo boost your project management

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has clear user access definitions, so depending on your organization, you may get different levels of access. The ability to create tasks under projects is pretty different. Many other solutions don't differentiate between the two, but Asana's way of classifying tasks and defining owners, makes it easier to manage projects or tasks that belong to you.

What is your favorite aspect of this product?

My favorite part of Asana is the ability to quickly see which tasks are assigned to you and which tasks you have assigned to others. There are clear due dates listed as well, but that would be better coupled with stronger notification so people know they are coming up to their deadlines.

What do you dislike most about this product?

The search function, while it works, it's not the best tool out there. In fact, I don't think any product's search function work as well as expected. Another dislike is the notification. While you get daily emails, it doesn't strongly warn you of impending due dates. Also, all notification comes to your inbox, including projects you have no association on. So you get desensitized of their emails, making you miss important deadlines and tasks.

What recommendations would you give to someone considering this product?

Try it out with your team first on doing a couple of projects first. See how people are using it, how intuitive it is, and most importantly, have executive buy-in that every project in the company will utilize Asana. Or else people will resort back to emails and spreadsheets. Also have one of their training experts walk people through their platform. While it is pretty easy to use, there are a lot of hidden functionalities that people may not know until the experts show you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Vendor's Interest First
  • Under Delivered

Yuven T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Cloud-based projects.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is competitive to work in the short and medium term without setbacks, work teams can operate on tasks adding comments making communication an essential and convenient value for the organization.

What is your favorite aspect of this product?

I like Asana offers an online workspace, ideal for collaborating on the tasks and complementary activities of a project, with effectiveness to assign particular members of work teams, specify deadlines as well as verify the status of the consignment.

What do you dislike most about this product?

Asana is an option that facilitates collaboration without any novelty to create tasks, fill them with different information and manage workloads, it is also favorable and convenient for storage of unlimited files and messages, and useful for checking and integrating calendars..

What recommendations would you give to someone considering this product?

I recommend Asana for its option to specify due dates and divide tasks between employees, assigning tasks, in a way that helps with the supervision and management of work teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fernando P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

I really it found intuitive and user-friendly

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Really easy to use which caused me a great first impression, I tested other solutions before, and it took me some time and reading to get used to it. It is really easy to integrate with BI tools like Power BI.

What is your favorite aspect of this product?

Integrations and connection with Power BI

What do you dislike most about this product?

Sometimes you need to paste errors or lines of codes, I have not found an option to paste in comments.

What recommendations would you give to someone considering this product?

If you want to connect reports with another tool like Power Bi it is a great option.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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