Asana Customer Reviews 2024

Asana

Composite Score

9.0 /10

CX Score

9.2 /10

841 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Trustworthy

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.2

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.8

View Asana in this category (opens in a new tab)

Asana Reviews

Steve D.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Great project management platform for teams.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana makes it easy to monitor the progress of tasks and the entire project itself and later share the project status with the whole team. It also makes it extremely easy for teams to organize and manage their projects regardless of size and scope.

What is your favorite aspect of this product?

Asana is an excellent and extraordinary solution for project and task management. It is one of the best tools that will help you to manage a big team since it is a bit challenging to stay on top of everything especially if you have a complicated projects.

What do you dislike most about this product?

Honestly, there isn't much to dislike about Asana because it meets all our requirements effectively.

What recommendations would you give to someone considering this product?

Asana is a powerful and easy-to-use application for project and task management. I recommend it to all teams out there.

Pros

Helps Innovate
Saves Time
Respectful
Fair

Isleny Carolina P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

ASANA WILL ORGANIZE AND ORDER PROJECTS.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana has a steeper learning curve and requires more time to grasp, but Trello is simpler to grasp; all you need to know is what boards, lists, and cards are.

What is your favorite aspect of this product?

Asana is an online and mobile tool that works flawlessly, offering fantastic solutions and capabilities for organizing, tracking, and planning our tasks. It's a program that I enjoy using since it helps me to work more productively and collaboratively, as well as store our thoughts in a visually secure and hassle-free manner.

What do you dislike most about this product?

Asana is an amazing program; I have used it for a long time and it has performed flawlessly from start to finish; it is dependable and secure; I can prioritize my ideas and tasks without missing a detail; and its wireless connection is superb and does not lock.

What recommendations would you give to someone considering this product?

Asana is a fantastic application; I've been using it for a long time and it's always worked beautifully; it's trustworthy and secure; I can prioritize my ideas and chores without missing a beat; and its wifi connection is excellent and never locks.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Andrew W.

Role: Finance
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A brilliant and amazing tool for work management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is a distinctive application that comes with everything you need to manage your daily activities with ease. For the last 4 years i have used Asana, it has made my work more easier and efficient by allowing me to monitor every project and task. It integrates seamlessly with amazing softwares like Microsoft outlook, Gmail, and Google Calendar.

What is your favorite aspect of this product?

I like Asana because it has helped me to collaborate with other staffs easily and efficiently on projects and tasks. You can track each and every day activity from anywhere anytime. I find it extremely easy and fast to create new tasks and projects and share them. Asana has a very intuitive and user-friendly interface which makes it easy to learn even for new beginners.

What do you dislike most about this product?

I can't remember anything that disappointed me while using Asana. It is a recommendable tool for product, projects and tasks management.

What recommendations would you give to someone considering this product?

Asana is my favorite task and project management application. I recommend it to others searching for a great platform for work management.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Steve D.

Great project management platform for teams.

Likeliness to Recommend

Pros

Isleny Carolina P.

ASANA WILL ORGANIZE AND ORDER PROJECTS.

Likeliness to Recommend

Pros

Andrew W.

A brilliant and amazing tool for work management.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support