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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Zahid F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Good Product. Service can be much better.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has great features overall, I love the ease of use in general, however some parts of it are a bit complicated.

What is your favorite aspect of this product?

The fact that everything can be under one dashboard is a really helpful thing to have.

What do you dislike most about this product?

Not so much the product, but their service can be much better. The responses I would receive from the executives were very delayed and at times not helpful as well.

What recommendations would you give to someone considering this product?

They offer a month long trial. Use that completely before purchasing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Paulo S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A task management tool that feels good to use

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Company-wide scheduling function" that can centrally manage individual projects. This centralized management is very convenient and each project is daily. You can visualize what is happening across the board. The performance is the best because you can just extract by entering each task instead of creating these things. It seems unlikely that other services will manage this task by hierarchy and display it in Gantt.

What is your favorite aspect of this product?

I like the tendency to subdivide and record favorite functions/tasks as much as possible. The free version can be used as-is, however, if you want to use it seriously as a team, the paid version is required. The action of deleting the task you have done leads to excellent motivation. Asana is excellent at managing To-Do for general users. I think it is better to start with one project, use it in the lower plan and, if there are no problems, try to introduce it in several departments. Introduction in multiple departments is the most effective point, so one department alone cannot show its true potential.

What do you dislike most about this product?

The team collaboration feature previously used in the free version can no longer be used unless you recently upgraded to the paid version.

What recommendations would you give to someone considering this product?

To be able to annotate tasks in as much detail as possible in a project and visualize them. To understand how much the task is behind schedule and if it can be rewound. While it is just great as a feature, I think every company has a situation where progress management is done by other services in development and other services in the management department, but there are several API bindings. This service is also useful as a HUB. This is an excellent point, and I think we were able to reduce communication costs by about 30% because it handles development, business development, management departments, and sales departments in a cross-cutting

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dani S.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, clean functionality, efficient

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is very clean, organized, provides a very straight-forward notification process and is easy to search and find immediate needs and tasks

What is your favorite aspect of this product?

Vendor account management, tasks needed for those accounts, notes and feedback about interactions and next steps.

What do you dislike most about this product?

Some feedback and review features that would be extremely beneficial are only available to all account users in a company, when only certain people would need them or actually use them

What recommendations would you give to someone considering this product?

Give it a try and try some file imports with an integration. Making spreadsheets into task and line items is an instant game-changer

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Helps Innovate

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