Asana Customer Reviews 2025 | SoftwareReviews

Asana

Composite Score

9.0 /10

CX Score

9.3 /10

912 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Document Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Mobile Access

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.1

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Praveen K.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Best project management tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

This software make project management very easy with its great features

What is your favorite aspect of this product?

You can customize the way in which you want to manage your project

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Highly recommend it to everyone for their project management

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Francisco R.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

The best for managing work teams and projects.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We track work, identify bottlenecks, and remove bottlenecks that are slowing us down, while also establishing transparency on who is doing what and supporting simple meeting agendas on the work that is really being done. Asana has represented a before and after in the way our company manages projects; she has enforced a more ordered manner of controlling our workflow and attaining the best potential results in our projects. It's incredible how Asana has to consolidate everything connected to each project in one location and how much it adds to work team productivity.

What is your favorite aspect of this product?

Asana has had a significant influence on my business, assisting us in better project management and making work teams more productive. I like how Asana gives a platform for meaningful, asynchronous communication around work exactly where it is done. I appreciate how we've been able to standardize our operations, particularly our communication.

What do you dislike most about this product?

Asana provides many useful tools for project management, but it also has a high learning curve, especially for first-time users. I'd want to be able to copy templates, processes, and forms between projects. My job is primarily about assisting others to collaborate, which entails a lot of repeated effort to reconstruct things that I've already done on prior projects.

What recommendations would you give to someone considering this product?

Highly recommended, it is a really fascinating and above all, practical project management solution; it has a learning curve that, once conquered, will allow you to take use of everything Asana has to offer. You can make this system work for you, especially if you're prepared to delve into the (excellent) training videos and establish expectations for how you collaborate with others on your team.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Vivek s.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Great project management tool

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Adding new users to Asana is quite simple. Also segmenting different projects and tasks is very easy with Asana

What is your favorite aspect of this product?

I like the level of transparency provided by Asana on the status of the ongoing projects. Also Asana is visually appealing

What do you dislike most about this product?

Asana is not accessible on a mobile applications and that is what disappoints me

What recommendations would you give to someone considering this product?

For your work to get streamlined and become more efficient, I suggest you go ahead with Asana

Pros

Reliable
Caring
Client Friendly Policies
Fair

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Praveen K.

Best project management tool

Likeliness to Recommend

Pros

Francisco R.

The best for managing work teams and projects.

Likeliness to Recommend

Pros

Vivek s.

Great project management tool

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Document Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Mobile Access

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support