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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Haibis Johan C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Asana is the best ally in general projects

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is used in several sectors. My colleagues in the department manage our work through Asana and also collaborate on projects with other departments. It allows us to control deadlines and meet obligations on time. We also monitor new ideas so that we always have a record of them to follow up. Not having projects tracked runs the risk of being forgotten when other obligations arise.

What is your favorite aspect of this product?

We have Slack and Outlook as part of our solution, so we can monitor our project no matter what and read everything in one place (Slack). It is very helpful to divide projects into tasks and assign completion dates, who is responsible, among others. Asana sends reminders to the project owner in order to keep everyone focused and facilitates monitoring. The Asana practice allows anyone to break projects into smaller parts and assign them to other people.

What do you dislike most about this product?

Subcontract notes, discussions, and attachments sometimes go unnoticed if they are carried out from the main project dashboard. Email alerts can be overwhelming. They are under your control, but at first, they can be annoying, until you set how often you want to be called. It would be more helpful if this was included during the sign-up process. The inbox can be confusing if you only use Asana in its project dashboards and only visit it occasionally. It would be helpful if it would clear itself once you have assigned a project to a task as completed.

What recommendations would you give to someone considering this product?

If you work with a multidisciplinary team that has several projects on the go frequently, Asana is a kind of life-saving board. Everything can be brought together in one place. Delegation is convenient. Communication happens in the present moment. If employees and you have responsibilities that don't vary on a daily basis, it's probably not something that's necessary in your company. It is possible to modify it and turn it into "checklist software," but it wouldn't be worth paying for if it wasn't used to carry out projects.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Brian B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Intuitive use and easy to share functionality across a team

What is your favorite aspect of this product?

Collaborative tasks

What do you dislike most about this product?

Inability to set a time for weekly recurring tasks to reappear in to-do list

What recommendations would you give to someone considering this product?

Make sure the team works to adopt it, it's a great and effective collaboration tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Cristobal T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Asana is the best option.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is the best option to solve the administration of a work team, there are many integration options that allow this software to be a power to manage each of the work projects of my work group, the large storage space of this program allows us to have a backup for each of the files that are created or shared in my work, the advantage of this is to have an almost immediate response for any type of scenario that arises, that is, with the support of Asana de It has the power to visualize every minute detail in the steps that each company employee takes. Having this program at hand is the same as having total control of my corporate department

What is your favorite aspect of this product?

This program was designed for area managers whose mission is to carry out the administrative projects of a company in the best way or simply keep track of all work personnel, this tool is the educated one to build a new nuance and work infrastructure from the start. In order to have a more capable and faster work team in their work areas, Asana is incredible for strengthening our skills on the web and of course improving the workflow, with the help of this program and how it implements each of our files. We have been expecting the growth of clients as well as commercial processes in the company.

What do you dislike most about this product?

In general, and at the functional level of the program, we are quite happy and comfortable working with it, but the only inconvenience we have had has been with the people in charge of the technical service, unfortunately this staff has not satisfied us at all, the responses to each of our questions and they take a long time to arrive and they really are not very helpful, it is a shame that these people tarnish the good reputation that Asana has.

What recommendations would you give to someone considering this product?

Asana is one of the most powerful programs for the administration of any company, our competitions also use this program and that speaks of how effective it is to use this program to improve the infrastructure of a company that wants to have a united work team, all and each of the tools of this program will be executed to improve the workflow and simplify the load of activities, it is for this reason and much more that it is the first option that I recommend in this area.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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