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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Karen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Very helpful project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

What is very useful is that it allows various views of the project in the form of lists, boards, timelines, calendars, workflows, and more. There are so many choices! We can use it intensively or just assign tasks the easiest way. I tried a lot of different task managers and they all started adding things that ended up being just complicated stuff. Asana is the first step to ditch email and start using the manager.

What is your favorite aspect of this product?

Simple, install anywhere, easy to run, and collaborate with the team. The templates feature is probably one of my favorites, and I’ve bought templates a few times because I’m very good at using the system, although I’m not very good at creating them from scratch.

What do you dislike most about this product?

I don’t know if this is still the case because I started using Asana about 5 years ago, but the integration was difficult. I had to find someone outside of Asana to help me, but then everything went fine and I ended up buying some of their templates.

What recommendations would you give to someone considering this product?

With a user-friendly, intuitive platform, Asana makes it simple for independent contractors to collaborate with clients and streamline project management. I can handle everything in Asana rather than in lengthy email threads with clients, which boosts productivity and communication. The best feature is that it enables the division of major projects into smaller jobs while offering greater flexibility and more views than other tools of a similar nature, including lists, calendars, workflow, and timelines.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Acts with Integrity

Kyle H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product for intended use.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It has a very simple user interface which business users like.

What is your favorite aspect of this product?

The cloud database accessible from any device.

What do you dislike most about this product?

It doesn't have the granular functionality that you might want from a bigger project management solution.

What recommendations would you give to someone considering this product?

Great for managing Agile projects or non-complex projects, but would not use it for a major traditional project as it lacks many aspects required.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Elizabeth O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Asana shines in most aspects.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

When it comes to project management tools, Asana offers robust collaboration features . It provides us with an all-in-one solution that sets it apart from similar project management tools. This puts Asana in the position, as the single source of truth for project collaboration in my company. Unlike other tools that I used in the past, Asana encompasses a wide range of collaboration features, including file sharing for PDFs, JPGs, Google Docs, and more. This comprehensive approach eliminates the need for multiple software applications, streamlining the workflow and reducing complexity for users.

What is your favorite aspect of this product?

Asana offers me the flexibility to customize my dashboard to suit my team's specific needs. If I prefer a more minimalist approach or want to display more information on my screen, I can temporarily hide the navigational features. This customization option empowers me to create a workspace that aligns perfectly with my project workflow, enhancing both my comfort and the productivity of my team.

What do you dislike most about this product?

Asana's user interface is primarily designed for larger screens, which does make it challenging to use on mobile devices through its app. Additionally, there is currently no feature available to set the calendar view as the default option for project management activities on the Asana mobile application.

What recommendations would you give to someone considering this product?

Asana's ability to showcase progress in one dashboard revolutionalizes project management for us. It simplifies the tracking process and empowers managers in my company to have a bird's eye view of project's status, making it an indispensable tool for our overall productivity.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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