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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Trevor A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic, Adaptable and Easy to Use

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana allows non-technical users (non-engineers) to customize their tasks, workflows, and acceptance criteria easily and in a way that promotes innovation. While tools like JIRA may be the 'true' fit for coders due to integrations with tech stacks, Asana allows all non-engineers to set up redundancies, custom workflows, and reporting that adds clarity to any project you are working on.

What is your favorite aspect of this product?

My favorite aspect of Asana is how easily it is to stay up to date with everything happening. The reporting interface is simple and gives me the data I want, while the portfolio views allow me to keep tabs on major projects while looking at a single page/screen.

What do you dislike most about this product?

The custom actions in Asana (notifications of new tasks, etc.) are great, but there's not really a good way to remove or keep track of old custom actions you don't want anymore. If your project management team changes criteria, personnel, etc...you'll keep finding and removing old custom actions forever.

What recommendations would you give to someone considering this product?

If your team needs to have technical capabilities, Asana may not be the right choice. We've got teams using Asana and JIRA, and honestly it's a bit of a mess. But if your team doesn't need those capabilities, Asana is a great choice and has all the options you should ever need. So, I guess the biggest thing is thinking through the options you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hozam A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

I like Asana, it's productive and easy to use.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Ease of use.

What is your favorite aspect of this product?

It provides what is enough to manage tasks and projects without compexity.

What do you dislike most about this product?

Lack of features for software project management like Backlog for example.

What recommendations would you give to someone considering this product?

It's highly recommended.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Philomena O. A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great features

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It’s workflow management

What is your favorite aspect of this product?

It’s reliable

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It’s performance enhancing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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