Asana Customer Reviews 2025 | SoftwareReviews

Asana

Composite Score

9.0 /10

CX Score

9.3 /10

912 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Document Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Mobile Access

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.1

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.9

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Asana Reviews

İlayda A.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Lots of features, not easy to use

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Tool doesn't offer much different features than other product and task management tools.

What is your favorite aspect of this product?

Easy and clear task management for both management and development team

What do you dislike most about this product?

Complexibility

What recommendations would you give to someone considering this product?

In order to use the product effectively, you should find tutorials that can learn all the features in detail, and you should spare time. If you are using from Turkey, you should consider that it does not provide Turkish language support yet.

Pros

Reliable
Inspires Innovation
Caring
Respectful

Cons

Commodity Features
Under Delivered

Kygo L.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Excellent body help for good work management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Now keeping an order in all my projects is easy and simpler with Asana, it's a really good software that works very well, the Gratt diagram, the Kanban style board, the alerts and notifications, the team calendar, team chat, the creating tasks and subtasks, discussions and forums all really work perfectly. Asana is the best Project Manager.

What is your favorite aspect of this product?

It has a beautiful user interface, I can create subtasks on main tasks and also subtasks on subtasks, that's really cool. With Asana you can assign tasks to your work team, the integrations with Slack work very well, this makes me have a better follow-up and execution of my tasks and projects.

What do you dislike most about this product?

Asana has been an excellent project and task manager, the only thing I would like to see would be a private chat, since any task or question with a colleague could be sent through a private chat instead of a general chat, but this does not take away May it continue to be an excellent platform that helps to better organize all your work.

What recommendations would you give to someone considering this product?

Asana is excellent for both standard and Premium companies, all the tools it offers are incredible to keep order in your projects with your work team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zahid F.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Good Product. Service can be much better.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has great features overall, I love the ease of use in general, however some parts of it are a bit complicated.

What is your favorite aspect of this product?

The fact that everything can be under one dashboard is a really helpful thing to have.

What do you dislike most about this product?

Not so much the product, but their service can be much better. The responses I would receive from the executives were very delayed and at times not helpful as well.

What recommendations would you give to someone considering this product?

They offer a month long trial. Use that completely before purchasing.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

İlayda A.

Lots of features, not easy to use

Likeliness to Recommend

Pros

Cons

Kygo L.

Excellent body help for good work management.

Likeliness to Recommend

Pros

Zahid F.

Good Product. Service can be much better.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Document Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Mobile Access

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support