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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Rasheeda O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product for big teams

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Easy, reliable and effective

What is your favorite aspect of this product?

Task assignment

What do you dislike most about this product?

Mobile version needs a little improvement

What recommendations would you give to someone considering this product?

Solid product for cross-functional teams

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rachel H.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Better for larger organizations

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

It has an abundance of options for managing projects with more tasks and responsible parties.

What is your favorite aspect of this product?

I liked that we could see who was assigned what and that when I completed a task, it would let the next person know that they needed to complete the next step.

What do you dislike most about this product?

It was overly complicated for our practice. We spent weeks and weeks creating different work flows and it felt like we were spending more time creating an overly detailed to-do list that we were actually spending time on the tasks that needed to be completed. It didn't work well for a lot of employees and caused some in-office drama.

What recommendations would you give to someone considering this product?

Only invest in this product if your projects really warrant such a detailed breakdown and/or you have a team of substantial size.

Pros

  • Caring
  • Respectful
  • Trustworthy
  • Effective Service

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Productive

Jayden N.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Unlike other products, asana is a very useful tool for project management as it allows projects, communications, file sharing and collaboration in all projects.

What is your favorite aspect of this product?

What we love most about this product is that it's also easy to organize in Asana. Ability to create new sections and then implement rules that can be used to automatically move tasks/items under certain conditions

What do you dislike most about this product?

Since we have used the product ourselves, we do not see any drawbacks. In addition, it is a powerful and ubiquitous tool that has changed the way we manage and coordinate projects, organize work groups, donate and identify people to make sure nothing goes wrong.

What recommendations would you give to someone considering this product?

We can recommend this product because displaying my daily tasks in Asana is very good and is very effective in helping me prioritize the day's tasks in a positive way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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