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Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Snowden M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaborative and project tracking in the cloud

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is recognized for being a dependable platform that streamlines workflows and communication. People frequently compliment the user-friendly design and clear interface. Being on the Enterprise tier has also given Asana a fantastic support staff. Asana has been an excellent tool for the company. Because of its ease of use, I can stay in continual contact with projects without worrying about losing little details.

What is your favorite aspect of this product?

The product stands out due to its user interface. It is simple for beginners to learn and master because of the intuitive design and functionality. Project management and administration are made more exciting and lively. While appearing as a minor feature, task multihoming is a visibility powerhouse. The attentive user experience (UX) shows that new features are approached based on tested data and not pushed into production before being thoroughly evaluated.

What do you dislike most about this product?

For the people of the team who are absolutely new to project management software, the learning curve is rather steep. Recently, a few new people joined, and Asana was completely alien to them because they were used to dealing with spreadsheets and PDFs. Onboarding was challenging. When it comes to having their finger on the users' pulse and what they're looking for next, Asana is a mind reader.

What recommendations would you give to someone considering this product?

We adore Asana's versatility and effective automation. The support and marketing team we've been dealing with is also a great group of folks. They value our suggestions and continually work to improve the tool—mobility, usability, and how pleasant it looks. We enjoy how the technology is simple, makes work assignments quick and easy, and enables simple team administration through project oversight.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Kyle S.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Features disappoint

Likeliness to Recommend

3 /10

What differentiates Asana from other similar products?

It has deeper functionality but our team often got lost. It wasn't intuitive at all.

What is your favorite aspect of this product?

Integration withing different teams

What do you dislike most about this product?

Hard to learn

What recommendations would you give to someone considering this product?

Plans for lots of training.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Less Reliable
  • Slower Product Innovation
  • Less Performance Enhancing

Fernand F.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Asana is great for project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We handle communication issues with Asana, which allows us to interact efficiently in one spot and simply exchange files and papers. It is easily accessible, and everyone may participate. I may also be particular about what I want to concentrate on in order to make it a favorite that I will watch and concentrate on. I also like that I can choose how I perceive each assignment. Each duty seems to me as a list that you may tick off. A board in which you are assigned to a certain group. We also have the calendar and files, which are obviously useful in terms of dated duties for business.

What is your favorite aspect of this product?

What I like about Asana is that I can access not only my computer, but also all of my devices, ensuring that everything is in sync. I also find Asana useful for being organized in all facets of my business. Asana is such a versatile tool that it may be utilized in a wide range of industries! We use it to organize tasks and ensure that everyone knows what to do and when to do it. I enjoy color coordination, so keeping track of what I need to accomplish on my calendar was a plus.

What do you dislike most about this product?

Color coordination may be improved. I dislike having to add a task to my calendar in order for it to have a certain color. There are numerous aspects of Asana to understand, which might be intimidating at first. Fortunately, Asana Academy teaches you how to utilize its tools and how to navigate its programs.

What recommendations would you give to someone considering this product?

Utilize Asana Academy to quickly navigate; they educate you exactly how to use their products and the best practices for utilizing each one. If you prefer a task view or a board view, this is ideal for you. This is also fantastic if you prefer color coordinated items.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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