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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Phelan M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Critical tool for cross functional / remote teams

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

The tool is very intuitive and gives you a lot of freedom to customise the dashboard and boards however you like. You can link to multiple boards, colour-code, prioritise, integrate with lots of other tools e.g googlsesuite, zapier, salesforce helping streamline processes and information sharing.

What is your favorite aspect of this product?

Being able to manage multiple projects and teams in one place, through the customisation you can create boards with different columns, views, tasks, targets and information that can be shared around the organisation.

What do you dislike most about this product?

There is not a round up / total feature for columns that have numerical values and you cannot subtract the value of one column to another easily. There are workaround and custom fields you can connect but nothing out of the box.

What recommendations would you give to someone considering this product?

There are lots of project management tools out there however asana seems to be a good candidate as they are an innovative company, implementing new integrations and changes continuously. It is also a lot more ascetically pleasing than other tools I have previously used.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Saves Time

Bryn R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great tool for scheduling and assigning tasks

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

I've used Asana at multiple companies and always found it to be dependable, even when working with team members in remote locations or within separate organizations.

What is your favorite aspect of this product?

It's incredibly easy to use and takes very little training or onboarding before you're proficient.

What do you dislike most about this product?

I truly don't think there's anything I would change about Asana.

What recommendations would you give to someone considering this product?

Go for it! If you've got a team that could use some extra help with task and project management, Asana is a great tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Brian D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

To manage assignments between teams and prioritize

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

In Asana, you can set up teams, projects, tasks, and subtasks, as well as assign responsibilities for each task and set its due date. It is advantageous to set up our projects in lists or boards in the Kanban approach. Teams can work together and communicate clearly from a single location with Asana. We can monitor the progress of the ideas submitted for the initiatives of each project. It allows us to see exactly how we are doing in relation to the objectives that each project must achieve.

What is your favorite aspect of this product?

I like Asana we can break our projects down into smaller, more manageable jobs. Dashboards allow us to track progress and rank the most important tasks. The sections of our projects and the tasks within them can be broken down. Each job is capable of having multiple subtasks. Each component can be tagged, assigned a due date and owner, and more.

What do you dislike most about this product?

Asana's customer support could use some improvement.

What recommendations would you give to someone considering this product?

I recommend Asana for managing feature, product, and service releases. You can list unfinished work and schedule projects to share with the team. Very useful for organizing activities, fostering teamwork and monitoring progress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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