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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Donna C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Outstanding project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana makes it simple for me and my team to manage many projects since it provides multiple ways to handle tasks, including the ability to add comments. By generating tasks and assigning them to others, Asana enables me to manage many projects. I can keep track of all the tasks I allocate to my coworkers and see the status in real time. Everything is detailed in the description, and questions can be asked in the comments area. It reduces the amount of time I spend on individual calls, allowing me to be more productive at work.

What is your favorite aspect of this product?

It assists me and everyone in my organization in being organized and on track. At my firm, we use Asana every day to organize meetings and assign work. It has proven to be a very beneficial tool for us. It is extremely useful for event planning, meeting preparation, and project management. Most significantly, it supports all platforms. On my Mac, I assign tasks and keep track of everything on my Android.

What do you dislike most about this product?

Despite being an excellent project management tool, there are some drawbacks, such as the inability of the mobile app to move or edit tasks on the sticky board view. I also believe that when someone first uses the tool, it may appear complicated.

What recommendations would you give to someone considering this product?

If you're searching for a simple project management application, Asana could be the answer. Its simplicity is determined by how you set it up; with the commercial edition, you can even set up automations. Because it provides a virtual board to utilize, Asana has been my go-to tool for organizing tasks in one spot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Phelan M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Critical tool for cross functional / remote teams

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

The tool is very intuitive and gives you a lot of freedom to customise the dashboard and boards however you like. You can link to multiple boards, colour-code, prioritise, integrate with lots of other tools e.g googlsesuite, zapier, salesforce helping streamline processes and information sharing.

What is your favorite aspect of this product?

Being able to manage multiple projects and teams in one place, through the customisation you can create boards with different columns, views, tasks, targets and information that can be shared around the organisation.

What do you dislike most about this product?

There is not a round up / total feature for columns that have numerical values and you cannot subtract the value of one column to another easily. There are workaround and custom fields you can connect but nothing out of the box.

What recommendations would you give to someone considering this product?

There are lots of project management tools out there however asana seems to be a good candidate as they are an innovative company, implementing new integrations and changes continuously. It is also a lot more ascetically pleasing than other tools I have previously used.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Saves Time

Brian D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

To manage assignments between teams and prioritize

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

In Asana, you can set up teams, projects, tasks, and subtasks, as well as assign responsibilities for each task and set its due date. It is advantageous to set up our projects in lists or boards in the Kanban approach. Teams can work together and communicate clearly from a single location with Asana. We can monitor the progress of the ideas submitted for the initiatives of each project. It allows us to see exactly how we are doing in relation to the objectives that each project must achieve.

What is your favorite aspect of this product?

I like Asana we can break our projects down into smaller, more manageable jobs. Dashboards allow us to track progress and rank the most important tasks. The sections of our projects and the tasks within them can be broken down. Each job is capable of having multiple subtasks. Each component can be tagged, assigned a due date and owner, and more.

What do you dislike most about this product?

Asana's customer support could use some improvement.

What recommendations would you give to someone considering this product?

I recommend Asana for managing feature, product, and service releases. You can list unfinished work and schedule projects to share with the team. Very useful for organizing activities, fostering teamwork and monitoring progress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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