Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.1 /10
CX Score
9.4 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Product Management category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 87

Feature Management

88

Workflow Management

88

Backlog Management

88

ALM Integration

87

Product Management

87

Release Planning

87

Social Collaboration

86

User Needs Management

86

Visual Roadmap

85

Strategic Vision

85

Idea Management

84

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

89

Ease of Data Integration

89

Breadth of Features

88

Quality of Features

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

85

Ease of Customization

85

Ease of IT Administration

85

Vendor Support

82

Asana Reviews

Pablo D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great tool for managing any project.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We use Asana exclusively for product management, beginning with the creation of epics, tasks, and features to assign to respective teams, and then tracking those tasks and bugs. I handle project tracking, updates, project statuses, and task and subtask prioritization. Time management, communication, project tracking, sharing, and many other advantages have been provided to me. I like how simple the design is, and how simple the functionality is.

What is your favorite aspect of this product?

Asana can serve as both a business platform and a more comprehensive agenda/to-do list for personal matters. I like how I can add followers and files, comment on project statuses and subtask items, and set due dates with due times and recurring time patterns. I really like the groups feature because it allows me to assign users to various projects and tasks. Also, how effective it is in tracking how the entire team is doing on a project by simply looking at the project assignment and history to see what everyone contributed.

What do you dislike most about this product?

I wish they were less expensive or provided a more affordable plan. It would be great if they could add more effective methods of notifying me when I'm finished with an activity or reminding me when I have something to do. They could improve it by adding some sort of sound. I wish there were more color coding options for my assignments and/or projects, as the color matching feature could have been improved. They should think about adding a custom color slider to give me more options.

What recommendations would you give to someone considering this product?

If you have someone who is extremely knowledgeable about project management, ask them to create all of the initial setups that Asana requires to organize all of the complex stuff within the app; once the rest of the team does, you will be able to use it with ease. It also serves as a tool for generating real-time data usage reports. I strongly recommend Asana for task and project management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best working tool for tracking team efforts

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is a central hub for the entire company and its something that all teams can actually use. After trying Asana, I was up and running within an hour amd I credit the onboarding materials in particular. I read tutorials and got sample workflows. We are able to work cross-functionally, looping in product, sales, customer success, and leadership

What is your favorite aspect of this product?

It has the best structure for reporting. We attach screenshots and create a description template for all reports. I am able to create a Project that's divided into sections that make sense for my own case and use tasks to represent each piece of content

What do you dislike most about this product?

I can add subtasks to bring up multiple users into the loop but it's difficult to assign a task to multiple users. It could provide a better way to track employees working hours

What recommendations would you give to someone considering this product?

Because Asana helps see everything that's being produced, it can help marketers infuse the content into different stages of the customer journey. It helps marketing teams stay on top of their calendars so they focus on telling compelling customer stories

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for collaborating on project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We've had issues in the past with employees duplicating efforts on projects and not discovering it until it was too late and too much work had been invested in the project. We can also have better communication with Asana about where projects are at. We track KPIs, project management, feature requests, and ideas in one location so that all team members can access and contribute in real time. We were able to increase project management productivity by using Asana.

What is your favorite aspect of this product?

If you want to get organized at work every day and keep your coworkers organized on projects, to-do lists, and so on, Asana is for you. Working in the supply chain, hardware, or computer software, regardless of industry. Asana provides our team with a degree of structure that we did not believe was feasible. Multiple team members can work on projects and assist coordinate tasks to avoid duplicating efforts.

What do you dislike most about this product?

Because Asana is such a strong tool, there is a lot to learn in order to utilize it appropriately. The number of activities that occur in Asana between teams, projects, and coworkers, as well as the alerts that arise from them, can be overwhelming at times. I was nearly confused where to begin at first, but after we built a strategy for our team, it was a terrific learning tool.

What recommendations would you give to someone considering this product?

When you've determined that Asana is the best tool for your team, conduct a walkthrough and define a clear procedure for how you want to utilize the system to ensure that it's used consistently. If not everyone actively participates, you may have certain difficulties. Better control over the alerts you get would be ideal. Going through countless settings and figuring out how to turn off certain notifications isn't always a good user experience.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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