Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.2 /10
CX Score
9.5 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Product Management category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

89

Product Management

88

Feature Management

88

Backlog Management

88

ALM Integration

87

Release Planning

87

Social Collaboration

87

User Needs Management

86

Visual Roadmap

85

Strategic Vision

84

Idea Management

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

89

Ease of Data Integration

89

Breadth of Features

88

Quality of Features

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Asana Reviews

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best working tool for tracking team efforts

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is a central hub for the entire company and its something that all teams can actually use. After trying Asana, I was up and running within an hour amd I credit the onboarding materials in particular. I read tutorials and got sample workflows. We are able to work cross-functionally, looping in product, sales, customer success, and leadership

What is your favorite aspect of this product?

It has the best structure for reporting. We attach screenshots and create a description template for all reports. I am able to create a Project that's divided into sections that make sense for my own case and use tasks to represent each piece of content

What do you dislike most about this product?

I can add subtasks to bring up multiple users into the loop but it's difficult to assign a task to multiple users. It could provide a better way to track employees working hours

What recommendations would you give to someone considering this product?

Because Asana helps see everything that's being produced, it can help marketers infuse the content into different stages of the customer journey. It helps marketing teams stay on top of their calendars so they focus on telling compelling customer stories

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for collaborating on project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We've had issues in the past with employees duplicating efforts on projects and not discovering it until it was too late and too much work had been invested in the project. We can also have better communication with Asana about where projects are at. We track KPIs, project management, feature requests, and ideas in one location so that all team members can access and contribute in real time. We were able to increase project management productivity by using Asana.

What is your favorite aspect of this product?

If you want to get organized at work every day and keep your coworkers organized on projects, to-do lists, and so on, Asana is for you. Working in the supply chain, hardware, or computer software, regardless of industry. Asana provides our team with a degree of structure that we did not believe was feasible. Multiple team members can work on projects and assist coordinate tasks to avoid duplicating efforts.

What do you dislike most about this product?

Because Asana is such a strong tool, there is a lot to learn in order to utilize it appropriately. The number of activities that occur in Asana between teams, projects, and coworkers, as well as the alerts that arise from them, can be overwhelming at times. I was nearly confused where to begin at first, but after we built a strategy for our team, it was a terrific learning tool.

What recommendations would you give to someone considering this product?

When you've determined that Asana is the best tool for your team, conduct a walkthrough and define a clear procedure for how you want to utilize the system to ensure that it's used consistently. If not everyone actively participates, you may have certain difficulties. Better control over the alerts you get would be ideal. Going through countless settings and figuring out how to turn off certain notifications isn't always a good user experience.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Makes collaboration and project management easier

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana assists us in staying on track with tasks. It also allows us to keep track of each other's work and identify possible trouble areas that might cause a project to be delayed. We are a tiny crew, yet we work well together. We have several communication channels, but Asana serves as our central repository for all tasks and demands, past, present, and future. Our team needs to spend more time unpacking all of the power in this application, allowing us to be more efficient and communicate more effectively.

What is your favorite aspect of this product?

Asana simplifies project management, it assists our teams in breaking down large endeavors into smaller, manageable pieces, all while assisting us in managing our time and staying on schedule. Asana is constantly adding new integrations and customer support tools. It's simple to add individuals and manage projects, and we're constantly unpacking all of the choices in Asana. It's a powerful and comprehensive tool that can benefit teams of all sizes.

What do you dislike most about this product?

Asana is excellent for our project management needs, however it is not totally straightforward in other areas. The linkages are not entirely straightforward, especially when a third-party resource like Zapier is involved. Automation is improving, but it is still not where we would like it to be in terms of project planning and work assignment. I'd really want to see improved Google Mail or Chrome integration because it's currently awkward.

What recommendations would you give to someone considering this product?

It is really beneficial to have a project manager managing all of your Asana boards and ensuring that everyone is set up for success. It outperforms all of the tools we discussed previously. Our team needs to spend more time unpacking all of the power in this application, allowing us to be more efficient and communicate more effectively. Instead of increasing slowly, I would advocate investing time and attention in setting up Asana from the bottom up, investigating connectors and automations/templates, and starting out on the proper foot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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