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Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.1 /10
CX Score
9.4 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Product Management category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 87

Feature Management

88

Workflow Management

88

Backlog Management

88

ALM Integration

87

Product Management

87

Release Planning

87

Social Collaboration

86

User Needs Management

86

Visual Roadmap

85

Strategic Vision

85

Idea Management

84

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

89

Ease of Data Integration

89

Breadth of Features

88

Quality of Features

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

85

Ease of Customization

85

Ease of IT Administration

85

Vendor Support

82

Asana Reviews

Yolanda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect for integrated project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Our project management issues were resolved. We now have a good high-level perspective of progress because we have all of our team action items in one location. Things have fallen through the gaps significantly, and we have recognized how isolated our knowledge had previously been. Asana has considerably increased team project cooperation.

What is your favorite aspect of this product?

Asana is very user-friendly, which helped our employees rapidly integrate it into their routine. External integrations, particularly the Gmail extension, aid us in avoiding duplication of effort caused by duplicating tasks/action items. Our team has been able to deconstruct siloed information and obtain a more comprehensive view of development overall thanks to the organization of projects by functional area. Any alterations or additions to a project, task, or subtask are meticulously documented by Asana, including but not limited to title changes, due date changes, priority level changes, etc.

What do you dislike most about this product?

Their reporting dashboards may be difficult to browse at times - we've attempted to put up a team dashboard to assist us execute our duties in weekly meetings, but haven't found a layout that works for us yet. Some of the access is not apparent, and you must remember to add teammates to individual projects. Automations are beneficial, but only at the most expensive levels.

What recommendations would you give to someone considering this product?

Asana has a lot to offer and can accomplish for your company. Asana is fantastic for keeping things organized and your team responsible if you have several tasks or client obligations. Asana could be too much for you if all you need is a straightforward to-do list software. Asana is superior than comparable competition because of the connectors, and if you're prepared to invest the money, the various automations can really get things up and running fast and effectively.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Donna C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Outstanding project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana makes it simple for me and my team to manage many projects since it provides multiple ways to handle tasks, including the ability to add comments. By generating tasks and assigning them to others, Asana enables me to manage many projects. I can keep track of all the tasks I allocate to my coworkers and see the status in real time. Everything is detailed in the description, and questions can be asked in the comments area. It reduces the amount of time I spend on individual calls, allowing me to be more productive at work.

What is your favorite aspect of this product?

It assists me and everyone in my organization in being organized and on track. At my firm, we use Asana every day to organize meetings and assign work. It has proven to be a very beneficial tool for us. It is extremely useful for event planning, meeting preparation, and project management. Most significantly, it supports all platforms. On my Mac, I assign tasks and keep track of everything on my Android.

What do you dislike most about this product?

Despite being an excellent project management tool, there are some drawbacks, such as the inability of the mobile app to move or edit tasks on the sticky board view. I also believe that when someone first uses the tool, it may appear complicated.

What recommendations would you give to someone considering this product?

If you're searching for a simple project management application, Asana could be the answer. Its simplicity is determined by how you set it up; with the commercial edition, you can even set up automations. Because it provides a virtual board to utilize, Asana has been my go-to tool for organizing tasks in one spot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Brian D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

To manage assignments between teams and prioritize

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

In Asana, you can set up teams, projects, tasks, and subtasks, as well as assign responsibilities for each task and set its due date. It is advantageous to set up our projects in lists or boards in the Kanban approach. Teams can work together and communicate clearly from a single location with Asana. We can monitor the progress of the ideas submitted for the initiatives of each project. It allows us to see exactly how we are doing in relation to the objectives that each project must achieve.

What is your favorite aspect of this product?

I like Asana we can break our projects down into smaller, more manageable jobs. Dashboards allow us to track progress and rank the most important tasks. The sections of our projects and the tasks within them can be broken down. Each job is capable of having multiple subtasks. Each component can be tagged, assigned a due date and owner, and more.

What do you dislike most about this product?

Asana's customer support could use some improvement.

What recommendations would you give to someone considering this product?

I recommend Asana for managing feature, product, and service releases. You can list unfinished work and schedule projects to share with the team. Very useful for organizing activities, fostering teamwork and monitoring progress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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