Asana Customer Reviews 2024

Asana

9.0 /10

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Helps Innovate
Trustworthy

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.2

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.8

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Asana Reviews

Scott B.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Industry-leading project management software

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana has an Intuitive mobile app, and the desktop interface is easy to use and adopt.

What is your favorite aspect of this product?

Asana emphasizes collaboration, offering features like task comments, file attachments, and real-time updates.

What do you dislike most about this product?

Nothing really stands out or bothers me about Asana.

What recommendations would you give to someone considering this product?

Book a demo with the Asana sales team and let them guide you through the software if you haven't ever used it before. It can seem a bit overwhelming at first and someone with good product knowledge can help you learn some of the UI tricks faster.

Pros

Performance Enhancing
Reliable
Enables Productivity
Trustworthy

Sumit A.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The ease of integration, the flow of tasks, defining deadlines, assigning the owners

What is your favorite aspect of this product?

Navigation between tasks, checking the items assigned to the owner, giving the status, writing comments and sharing.

What do you dislike most about this product?

Reporting can be a bit better- we had to make our own reporting

What recommendations would you give to someone considering this product?

Its great for any industry- mostly with bigger teams

Pros

Security Protects
Performance Enhancing
Trustworthy
Unique Features

Jitendra L.

Role: Public Sector
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

"Easy to use"

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

The ability to switch between list, board, calendar, and timeline views provides flexibility for teams to visualize and manage their work in a way that suits their preferences and workflow

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Start with a Trial: Take advantage of Asana's trial period to explore its features and see how well it aligns with your team's needs and workflow. Understand Project Views: Familiarize yourself with the different project views (list, board, calendar, timeline) to determine which suits your team's working style and preferences. Explore Integrations: Check the available integrations to ensure Asana can seamlessly connect with other tools your team uses. Integration capabilities can enhance overall productivity.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Scott B.

Industry-leading project management software

Likeliness to Recommend

Pros

Sumit A.

Fantastic Product

Likeliness to Recommend

Pros

Jitendra L.

"Easy to use"

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support