Asana Customer Reviews 2024

Asana

9.0 /10

830 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Helps Innovate
Trustworthy

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.2

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.8

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Asana Reviews

Benjamin B.

Role: Consultant
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Intuitive and boosts productivity for my org

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

I really like how Asana helps you visualize projects and timelines, and features many different integrations.

What is your favorite aspect of this product?

I love the intuitive design. It was very easy for me to jump into Asana without any training or prior use and instantly stay on task. Every organization in my industry needs this sort of product to keep on top of tasks and stay organized, even when we were only a handful of people Asana helped to stay on top of things

What do you dislike most about this product?

The reporting and tracking tools aren't as well equipped as other project management tools I've used.

What recommendations would you give to someone considering this product?

I would recommend to give it a try, it is very intuitive and easy to work with and it seems to be continuously improving.

Pros

Continually Improving Product
Reliable
Enables Productivity
Inspires Innovation

Reza R.

Role: Information Technology
Industry: Apparel
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Perfect product for day to day tasks

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

The UI is very clean and easy to navigate. even the people without any IT training can use the product easily. the price is also competitive and the integration is easy to handle.

What is your favorite aspect of this product?

The flexibility and having the different tiers for company needs is nice, you can start by using the low tier and once you need more complex features you can go to higher tiers easily.

What do you dislike most about this product?

I don't recall anything.

What recommendations would you give to someone considering this product?

if you're looking for a well-made product consider this one and you won't be disappointed,.

Pros

Saves Time
Respectful
Client's Interest First
Generous Negotitation

Imran A.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Keep our project on track and help with organizing

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana strikes a perfect balance between simplicity and functionality. It's easy to use, yet powerful enough to handle complex projects.

What is your favorite aspect of this product?

Asana's task management features are really awesome. It's easy to create tasks, assign them to team members, set deadlines, and track progress. The visual project timelines are super helpful too.

What do you dislike most about this product?

The reporting and analytics could be more solid. I'd love to see more options for visualizing project data and tracking key metrics.

What recommendations would you give to someone considering this product?

If you're looking for a reliable and user-friendly project management tool, Asana is a great choice. Start with a free plan and upgrade as your team grows and your needs increase.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Benjamin B.

Intuitive and boosts productivity for my org

Likeliness to Recommend

Pros

Reza R.

Perfect product for day to day tasks

Likeliness to Recommend

Pros

Imran A.

Keep our project on track and help with organizing

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support