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Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Matthew L.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good product but takes a long time to learn to use

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

It comprehensively allows you to track projects and manager workflows

What is your favorite aspect of this product?

The grouping of work and ability to tag and attach documents

What do you dislike most about this product?

Very challenging to use at the outset, took a long time to pick up.

What recommendations would you give to someone considering this product?

Take the time to learn, use a lot of enablement and be patient while learning.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Performance Enhancing

Cons

  • Less Effective Service

Alexandre D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Extremely organized project management tool.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is assisting our organization in achieving cross-functionality. We have a number of projects going on right now, and with triage and multihoming, we can adjust to the individual needs of teams without having to move to another tools to handle things. Projects in timeline view, boards, and lists, for example. There are group roles where I may assign users to different projects and tasks, and I can construct a computerized rule, such as how to transfer a task elsewhere automatically. And with a fast peek at the calendar view, I can simply synchronize the graphics to keep track of what's going on.

What is your favorite aspect of this product?

I appreciate the ability to take an idea, submit it using a form, build a request backlog, and then classify the task using the rules features. It enables me to standardize many things inside the company and provide individual contributors their own workspaces, while simultaneously providing the product team with a high-level overview and approval of the priority activities. The product roadmap templates they give are fantastic and quite useful. We utilize this as a starting point for each project. Furthermore, the work may be seen in a variety of ways, and the interface is simple to use.

What do you dislike most about this product?

I've encountered this issue before: a lack of flexibility in my job. For example, most of my work is recorded in subtasks, which appear in "my tasks," but there are no assigned projects, and if I assign the project, it becomes a distinct task inside its source project, while nesting works well within a project, it does not transition well to my tasks.

What recommendations would you give to someone considering this product?

This platform provides a very productive user experience. Dashbaord is appealing because to its all-in-one tools and functionalities. Send reminders based on the relevance of the project and job. Unicorns are given to those who attain particular milestones or complete certain activities. Before bringing everyone on board, I propose that you first investigate Asana with your key stakeholders and determine what the best practices are for your business. Then begin implementing it on a larger scale. Otherwise, people have a lot of freedom to do things their own way, which might lead to chaos.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

I can't imagine my daily work without Asana.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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