Asana Customer Reviews 2024

Asana

Composite Score

9.0 /10

CX Score

9.2 /10

844 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Trustworthy

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.2

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Ruben S.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Great tool to organize and track your team

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It is easy to understand and configure; you can change between the kanban board and scrum board in the same project and not create two separate projects.

What is your favorite aspect of this product?

The notification for the collabors in the same tasks is amazing because you can track all the progress for you team.

What do you dislike most about this product?

The UX/UI of the mobile version is no so good.

What recommendations would you give to someone considering this product?

When you try Asanna they will give you 30 days of the premium plan, after that the tool is cheap for the entire team and you can organize the tasks and review the performance of your team. Also you can follow up the progress of the different tasks as follower of the task and notify also you client.

Pros

Enables Productivity
Caring
Acts with Integrity
Reliable

Cons

Slower Product Innovation

Diego P.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use platform, good for small teams

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Is a very easy to use platform, it cover the most basic features for project management and collaboration, I think that is a good platform for non technical teams or teams that does not require a lot of complexity in customization and workflows

What is your favorite aspect of this product?

Very easy to use and set up, it goes straight to the solution of the problem and does not require a big amount of time to solve the project management basics

What do you dislike most about this product?

Lack of flexibility and customization, not sure the current state of the platform but when I used it was missing several things to make it more powerful

What recommendations would you give to someone considering this product?

Is a tool that you can use to do project management with teams that does not require lots of third party integrations, automations and complexities in the set up of workflows and tool customization

Pros

Caring
Enables Productivity
Efficient Service
Respectful

Cons

Commodity Features

Sebastián R.

Role: Human Resources
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic product.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

It's very well design and has more features.

What is your favorite aspect of this product?

It's versatile and very productive for the team.

What do you dislike most about this product?

Input lag.

What recommendations would you give to someone considering this product?

Make it a bit less pricey.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Ruben S.

Great tool to organize and track your team

Likeliness to Recommend

Pros

Cons

Diego P.

Easy to use platform, good for small teams

Likeliness to Recommend

Pros

Cons

Sebastián R.

Fantastic product.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support