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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Trevor A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic, Adaptable and Easy to Use

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana allows non-technical users (non-engineers) to customize their tasks, workflows, and acceptance criteria easily and in a way that promotes innovation. While tools like JIRA may be the 'true' fit for coders due to integrations with tech stacks, Asana allows all non-engineers to set up redundancies, custom workflows, and reporting that adds clarity to any project you are working on.

What is your favorite aspect of this product?

My favorite aspect of Asana is how easily it is to stay up to date with everything happening. The reporting interface is simple and gives me the data I want, while the portfolio views allow me to keep tabs on major projects while looking at a single page/screen.

What do you dislike most about this product?

The custom actions in Asana (notifications of new tasks, etc.) are great, but there's not really a good way to remove or keep track of old custom actions you don't want anymore. If your project management team changes criteria, personnel, etc...you'll keep finding and removing old custom actions forever.

What recommendations would you give to someone considering this product?

If your team needs to have technical capabilities, Asana may not be the right choice. We've got teams using Asana and JIRA, and honestly it's a bit of a mess. But if your team doesn't need those capabilities, Asana is a great choice and has all the options you should ever need. So, I guess the biggest thing is thinking through the options you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gina P.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

An integrated project management tool, Asana.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

I don't find any difference, maybe it's easier to use and the price is lower.

What is your favorite aspect of this product?

When it comes to task management, Asana is the foundation of our business and team collaboration. Amazing features including as time allocation and due dates, @mentioning teammates, color-coding projects based on their urgency, and countless more additions make it easier than ever to organize assignments and ensure that deadlines are met on a consistent basis. Once I got it set up, I found it to be highly adaptive and quite useful, and the bright display, together with the mini animations that appear as tasks are completed, are genuinely uplifting.

What do you dislike most about this product?

Although, when we were working with a smaller team, Asana didn't appear to be the greatest option owing to its somewhat higher cost in comparison to its competitors, as our company grew, we were satisfied with our decision to stay with it.

What recommendations would you give to someone considering this product?

Asana has a lot to offer your company in terms of capabilities and benefits. Asana is an excellent tool for keeping track of many projects and client interactions, especially if you have a large staff. A basic to-do list program, like Asana, may be more than you need. This makes Asana a better option than comparable rivals, and if you're ready to pay, the automations that are offered may help speed things up and improve productivity.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Chuck F.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2022

Feature rich and worth learning more

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It's ease of use

What is your favorite aspect of this product?

I love its functionality, it's web-based usage

What do you dislike most about this product?

Honestly, nothing. It's fine for our non-profit.

What recommendations would you give to someone considering this product?

Jump right in! It's easier to learn than others

Pros

  • Effective Service
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Security Frustrates

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