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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Kyle S.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Features disappoint

Likeliness to Recommend

3 /10

What differentiates Asana from other similar products?

It has deeper functionality but our team often got lost. It wasn't intuitive at all.

What is your favorite aspect of this product?

Integration withing different teams

What do you dislike most about this product?

Hard to learn

What recommendations would you give to someone considering this product?

Plans for lots of training.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Less Reliable
  • Slower Product Innovation
  • Less Performance Enhancing

Claire P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Perfect for small-team task management!

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The free version is mighty and filled with great features. For a small team focused on task management, you don't need much more.

What is your favorite aspect of this product?

The fact that the free basic version is great! The features in the Premium and Business versions far outweigh the Basic plan, but for our needs, the free basic plan is a solid, reliable, and easy-to-use task management solution. I love the templates and often use them as a base or starting point for projects. The integrations are also great, and easy to use. We've integrated Google Drive, Slack, Google Calendar, and Gmail, but there are many more integrations.

What do you dislike most about this product?

There's a bit of a learning curve to using the platform, and it takes a little while to get a handle on everything. The lack of time-tracking is also a disadvantage, and you'd have to use an external integration for time tracking. Internal, native time tracking would be great.

What recommendations would you give to someone considering this product?

Check out the templates. They're a great starting point for many projects.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Cons

  • Charges for Enhancements

Fernand F.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Asana is great for project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We handle communication issues with Asana, which allows us to interact efficiently in one spot and simply exchange files and papers. It is easily accessible, and everyone may participate. I may also be particular about what I want to concentrate on in order to make it a favorite that I will watch and concentrate on. I also like that I can choose how I perceive each assignment. Each duty seems to me as a list that you may tick off. A board in which you are assigned to a certain group. We also have the calendar and files, which are obviously useful in terms of dated duties for business.

What is your favorite aspect of this product?

What I like about Asana is that I can access not only my computer, but also all of my devices, ensuring that everything is in sync. I also find Asana useful for being organized in all facets of my business. Asana is such a versatile tool that it may be utilized in a wide range of industries! We use it to organize tasks and ensure that everyone knows what to do and when to do it. I enjoy color coordination, so keeping track of what I need to accomplish on my calendar was a plus.

What do you dislike most about this product?

Color coordination may be improved. I dislike having to add a task to my calendar in order for it to have a certain color. There are numerous aspects of Asana to understand, which might be intimidating at first. Fortunately, Asana Academy teaches you how to utilize its tools and how to navigate its programs.

What recommendations would you give to someone considering this product?

Utilize Asana Academy to quickly navigate; they educate you exactly how to use their products and the best practices for utilizing each one. If you prefer a task view or a board view, this is ideal for you. This is also fantastic if you prefer color coordinated items.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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