
What is ArcGIS Pro?
ArcGIS Pro is the premier desktop geographic information system (GIS) application. Crafted with user-driven innovations, it offers unparalleled tools and capabilities that support your work. Users can maintain spatial data effectively; generate stunning 2D, 3D, and 4D visualizations; and conduct advanced mapping analytics. The seamless data sharing within the ArcGIS system fosters valuable GIS solutions and insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 85%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ArcGIS Pro?
Pros
- Reliable
- Enables Productivity
- Respectful
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
High Quality Maps
Geospatial Technology
Spatial Analysis
Map Customization
Map Manipulation
Data Visualization GIS
Data Integration GIS
Imaging and Production
Geo Coding
3D Visuals
Mobile
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
ArcGIS Pro Reviews

Yasir S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2021
Go-to GIS Program
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
Easier to learn and create map data.
What is your favorite aspect of this product?
The digitizing editor is my favorite aspect
What do you dislike most about this product?
It needs a very high end computer with high RAM and graphics card to run.
What recommendations would you give to someone considering this product?
If you are looking for creating spatial Data efficiently and easily then this is the software you need.
Pros
- Continually Improving Product
- Unique Features
- Client's Interest First
- Generous Negotitation
Please tell us why you think this review should be flagged.
Roger H.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Great mapping product and services.
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
Quality of support and services offered.
What is your favorite aspect of this product?
Map publishing for public use.
What do you dislike most about this product?
Costs can be quite high for licenses.
What recommendations would you give to someone considering this product?
Make sure whether you need an internal portal, or if ArcGIS online is sufficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Leah P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
ArcGIS ideal for your company.
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
Using ArcGIS, the company analyzes vector and raster data with geoprocessing tools to create a well-designed map composition that includes optimal placement of graphic elements, and we publish that cartography online.
What is your favorite aspect of this product?
This is a program that has a large number of compatible formats, as well as robust and extensive geoprocessing tools, from the most complex to the most basic, such as the approximation surface, network analysis, among others.
What do you dislike most about this product?
The simple use of the software are its other great virtues, it is very easy to use, very user friendly, the location of the tools, the intuitive nature of the menus and the ease of opening and saving files. I have no complaints only positive things to say.
What recommendations would you give to someone considering this product?
ArcGIS has the best geoprocessing tools on the market, and the geostatistics tools are unmatched too; they are the best in their class. This software allows you to use a wide variety of tools to analyze everything you have in your territory or market, such as people, transport, frequency of purchase.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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