What is ArcGIS Pro?
ArcGIS Pro is the premier desktop geographic information system (GIS) application. Crafted with user-driven innovations, it offers unparalleled tools and capabilities that support your work. Users can maintain spatial data effectively; generate stunning 2D, 3D, and 4D visualizations; and conduct advanced mapping analytics. The seamless data sharing within the ArcGIS system fosters valuable GIS solutions and insights.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
73 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ArcGIS Pro?
Pros
- Reliable
- Enables Productivity
- Respectful
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
High Quality Maps
Geospatial Technology
Spatial Analysis
Map Customization
Data Visualization GIS
Map Manipulation
Data Integration GIS
Imaging and Production
Geo Coding
3D Visuals
Mobile
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
ArcGIS Pro Reviews
Brandon S.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Feb 2023
Very helpful product for urban planning
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
It is the preeminent geospatial data software and has pioneered in the industry. Most people who know how to use GIS software know ArcGIS well.
What is your favorite aspect of this product?
I am familiar with it, and I am able to create good looking maps that help with my work as an urban planner. I particularly like the ability to run network analysis and make heatmaps with the kernel density feature.
What do you dislike most about this product?
I dislike that Esri has stopped updating ArcMap Desktop in favor of ArcGIS Pro and Online. My organization still uses Desktop and I don't see them switching anytime soon. Desktop seems clunky and dated, and I wish Esri would also make improvements to this software.
What recommendations would you give to someone considering this product?
Esri knows what they're doing with GIS software. They are the top GIS company for a reason. ArcGIS is well worth it if you are a professional or organization that needs to regularly create maps.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Charges for Enhancements
- Leverages Incumbent Status
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Goraknath S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2023
Arc gis is best gis software in the industry.
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
Georeferncing, database n topology features
What is your favorite aspect of this product?
Georeferncing, Database n topology
What do you dislike most about this product?
The more it advances less user-friendly and unwanted features would be added
What recommendations would you give to someone considering this product?
Best in the industry
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel Z.
- Role: Operations
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
It is a great geospatial analysis tool. It is expe
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
The difference between ArcGis and other free-use products such as QGis is that it is not necessary to know programming and it is more intuitive when it comes to creating graphics. As for geocoding, it is similar to other products.
What is your favorite aspect of this product?
I like Survey123, which is their data collection method.
What do you dislike most about this product?
It is difficult to learn if the person does not have training as a geologist or does not have knowledge of data.
What recommendations would you give to someone considering this product?
I highly recommend the use of its mobile version. It is a solution for loading data and also for not very complex visualizations. It is a good starting point
Pros
- Reliable
- Inspires Innovation
- Respectful
- Fair
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
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