Apica Systems

Apica Ascent

Composite Score

7.9 /10

CX Score

8.4 /10

18 Reviews Write a Review

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What is Apica Ascent?

Apica offers a unified perspective on the entire technology stack, encompassing logs, metrics, traces, and APIs. This operational data fabric facilitates quick identification and resolution of performance issues throughout an enterprise's infrastructure. The platform's user-friendly features, including a drag-and-drop interface for dashboards and seamless integrations with tools like Prometheus and Elasticsearch, enhance ease of use and management.

Company Details

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Awards & Recognition

Apica Ascent won the following awards in the Application Performance Management - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

Apica Ascent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Apica Ascent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 95%
Conflict Resolution:: 95%
Strategy & Innovation:: 99%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Apica Ascent?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Unique Features
Caring
Saves Time

Feature Ratings

Average 88

Code Performance Monitoring

Scalability

Domain-Agnostic AI/ML

Domain-Centric AI/ML

Automated Diagnostics

Transaction Request Performance

Application Discovery

Application Request Tracing

Server Monitoring

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 88

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Apica Ascent Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Great product in synthetic monitoring.

Likeliness to Recommend

10 /10

Pros

Enables Productivity
Trustworthy
Effective Service
Inspires Innovation

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Enables Productivity
Caring
Altruistic

Cons

Less Efficient Service

Alvaro A.

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Magnificent tool!

Likeliness to Recommend

9 /10

What differentiates Apica Ascent from other similar products?

The Accuracy

What is your favorite aspect of this product?

Monitoring!

What do you dislike most about this product?

Not user friendly

What recommendations would you give to someone considering this product?

Pros

Helps Innovate
Enables Productivity
Trustworthy
Inspires Innovation

Cons

Less Friendly Negotiation

Apica Ascent

What is Apica Ascent?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

Apica Ascent Ratings

84 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Apica Ascent?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code Performance Monitoring Tracking application performance at the code-base level.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Application Request Tracing Detail key attributes of application requests and transactions.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Apica Ascent Reviews

Great product in synthetic monitoring.

Likeliness to Recommend

Pros

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Alvaro A.

Magnificent tool!

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Code Performance Monitoring

Scalability

Domain-Agnostic AI/ML

Domain-Centric AI/ML

Automated Diagnostics

Transaction Request Performance

Application Discovery

Application Request Tracing

Server Monitoring

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement