Amazon WorkSpaces Logo Award Winner Product Badge
Amazon WorkSpaces Logo Award Winner Product Badge
Amazon

Amazon WorkSpaces

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Amazon WorkSpaces
8.2 /10

What is Amazon WorkSpaces?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon WorkSpaces won the following awards in the Desktop as a Service category

Filter By

Amazon WorkSpaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon WorkSpaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

89 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon WorkSpaces?

0% Negative
6% Neutral
94% Positive

Pros

  • Caring
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 81

Outsourced Backend Administration

83

Desktop Environment

83

Bulk Patching and Updates

82

Per Unit Time Pricing

81

Multi Tenant Architecture

80

Desktop Management

80

Secure Connectivity

79

Device Support

78

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Usability and Intuitiveness

85

Vendor Support

84

Business Value Created

83

Breadth of Features

82

Ease of Data Integration

80

Quality of Features

80

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Customization

79

Product Strategy and Rate of Improvement

77

Amazon WorkSpaces Reviews

Shailendra Kumar K.

  • Role: Operations
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use, good product

Likeliness to Recommend

10 /10

What differentiates Amazon WorkSpaces from other similar products?

Easy to configure and maintain

What is your favorite aspect of this product?

Machines setup time is very less

What do you dislike most about this product?

Timeout in very less time, slow working

What recommendations would you give to someone considering this product?

Easy to use and configure, data will be more secure and backup in minimum time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ivan C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Desktop as a service on the cloud

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon WorkSpace offers desktop as a service for easy management and deployment of virtual desktop, quick and easy and affordable

What is your favorite aspect of this product?

It is very easy to get started and it is very easy to customize as needed

What do you dislike most about this product?

Current Amazon WorkSpace only supports a few operating environments, would like to see more being added

What recommendations would you give to someone considering this product?

If you are considering using desktops as a service and eliminating the need of procuring laptops, Amazon WorkSpace is a perfect solution for it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Haman M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Amazon WorkSpaces

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

Th software is very secure cloud desktop service that makes it easy for collaboration and digitization of workplaces. It is scalable and can provide thousands of virtual desktops to all employees

What is your favorite aspect of this product?

I like that with Amazon WorkSpaces, we do not have to worry about managing hardware. It's easily scalable which is a plus It can be viewed as Window or Linux Using it is easy. It makes digitization easy

What do you dislike most about this product?

No problems with Amazon WorkSpaces

What recommendations would you give to someone considering this product?

I recommend Amazon WorkSpaces as it saves cost of hardware maintenance and also makes workplace digitization easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service