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AlphaSense Logo
AlphaSense

AlphaSense

Composite Score
8.3 /10
CX Score
8.2 /10
Category
AlphaSense
8.3 /10

What is AlphaSense?

AlphaSense is a market intelligence and search platform used by companies and financial institutions. Since 2011, the technology has helped professionals make smarter business decisions by delivering insights from a universe of public and private content—including company filings, event transcripts, expert calls, news, trade journals, and equity research. The platform boasts users among over 4,000 enterprise customers, including a majority of the S&P 500.

Company Details


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AlphaSense Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
57%
Conflict Resolution:
89%
Strategy & Innovation:
88%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AlphaSense?

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0% Negative
17% Neutral
83% Positive

Pros

  • Respectful
  • Helps Innovate
  • Trustworthy
  • Fair

Cons

  • Less Generous

Feature Ratings

Average 79

Competitor Profiling

86

Competitive Monitoring

85

Competitive Benchmarking

81

Market Share Analysis

79

AI Text

79

Data Aggregation and Integration

74

Pricing Intelligence

63

Vendor Capability Ratings

Average 79

Ease of Implementation

88

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

78

Usability and Intuitiveness

73

Ease of Customization

72

Ease of Data Integration

71

AlphaSense Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2025

Efficient, trustworthy, reliable power tool

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2025

Great tool for aggregation and access, not alone.

Likeliness to Recommend

7 /10

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation
  • Commodity Features