Alfabet Logo
Alfabet Logo
MEGA, A Bizzdesign Company

Alfabet

Composite Score
6.5 /10
CX Score
6.8 /10
Category
Alfabet
6.5 /10

What is Alfabet?

As the drive for digital transformation pushes IT to master new technologies, collaborate on the digital business strategy, and recommend strategic investment, do it confidently with Alfabet for enterprise architecture management.

Company Details


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Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

59 Plan to Renew

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
88%
Conflict Resolution:
88%
Strategy & Innovation:
84%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

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21% Negative
0% Neutral
79% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 71

Application Rationalization

83

Business Value Analysis

83

Planning and Scheduling

75

Technical Health Assessment

73

Functional Overlap Assessment

73

ALM Integration

73

Visual Analysis and Design

72

Risk Analysis

68

Total Cost of Ownership Analysis

67

Inventory Control

65

Analytics and Reporting

62

Vendor Capability Ratings

Average 67

Availability and Quality of Training

77

Ease of Customization

73

Product Strategy and Rate of Improvement

72

Ease of IT Administration

70

Quality of Features

70

Business Value Created

70

Ease of Data Integration

65

Vendor Support

65

Usability and Intuitiveness

62

Breadth of Features

58

Ease of Implementation

57

Alfabet Reviews

Dilcarina L.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and understand

Likeliness to Recommend

8 /10

What differentiates Alfabet from other similar products?

I've not worked with any other of the same kind

What is your favorite aspect of this product?

Easy to install, configure and upload data

What do you dislike most about this product?

In self-study mode, learning is not very intuitive. Anyway, the courses offered by SoftwareAG are very good and after this training, the part of loading information and using the software is very well understood. (But you really need to receive the training)

What recommendations would you give to someone considering this product?

Just consider getting the training that sag provides

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic