Bizzdesign

Alfabet

Composite Score

7.3 /10

CX Score

7.3 /10

25 Reviews Write a Review

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What is Alfabet?

As the drive for digital transformation pushes IT to master new technologies, collaborate on the digital business strategy, and recommend strategic investment, do it confidently with Alfabet for enterprise architecture management.

Company Details

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Awards & Recognition

Alfabet won the following awards in the Enterprise Architecture category

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3 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2022

Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfabet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 70%
Conflict Resolution:: 84%
Strategy & Innovation:: 82%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

4% Negative

9% Neutral

87% Positive

Pros

Saves Time
Effective Service
Continually Improving Product
Trustworthy

Feature Ratings

Average 80

Project Management

Analytics and Reporting

Repository Management

Collaboration

Document Management

PCI and EMV Compatible

Risk and Fraud Assessment

Data Visualization GIS

Software Distribution

Performance Management

Process Architecture

Vendor Capability Ratings

Average 80

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Usability and Intuitiveness

Alfabet Reviews

John K.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

SAG Alfabet when you need to get EA done right

Likeliness to Recommend

10 /10

What differentiates Alfabet from other similar products?

Alfabet has all of the capabilities and feature an EA team will need. I have done many product reviews and demos of the other products and they are all chasing Alfabet. They ability to see a top-down view of the capabilities to business process through technology is unique to this product. Lastly the ability to quickly modify the front end to fit a particular role in the organization is unprecedented.

What is your favorite aspect of this product?

Ease of use to quickly see all of the components that make up a business capability. This viewpoint provides that high-level look that will persuade executives to the right strategic tenet and fund the projects that move the architecture to serve the business better.

What do you dislike most about this product?

I think that the UX needs more drag and drop functionality. There should also be a more UX version of integration as well.

What recommendations would you give to someone considering this product?

Here are my recommendations 1. Like all things EA make sure that you have executive buy in 2. Make the tool available to solution architects, system admins and business people this ensures that the information become their information not just EA information imposed on them. 3. Continuous measurable improvement. Budget for constant modification and updates to feature and functionalities that you release to the organization. 4. Implement a governance process on the data/information as well as the features so that larger aspects of EA, SDLC, Change management aspects can move forward be more integrated

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Dilcarina L.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Easy to use and understand

Likeliness to Recommend

8 /10

What differentiates Alfabet from other similar products?

I've not worked with any other of the same kind

What is your favorite aspect of this product?

Easy to install, configure and upload data

What do you dislike most about this product?

In self-study mode, learning is not very intuitive. Anyway, the courses offered by SoftwareAG are very good and after this training, the part of loading information and using the software is very well understood. (But you really need to receive the training)

What recommendations would you give to someone considering this product?

Just consider getting the training that sag provides

Pros

Trustworthy
Client Friendly Policies
Fair
Altruistic

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Fantastic product!

Likeliness to Recommend

9 /10

Pros

Saves Time
Fair
Over Delivered
Security Protects

Alfabet

What is Alfabet?

Company Details

Need Assistance?

Awards & Recognition

Alfabet Ratings

83 Likeliness to Recommend

1 Since last award

92 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Alfabet?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Repository Management Includes storage, access control, and locking of files.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Software Distribution Includes electronic data interchange, document management, and financial reporting and analysis.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Process Architecture Includes business process, policy, procedure, and project reviews.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Alfabet Reviews

John K.

SAG Alfabet when you need to get EA done right

Likeliness to Recommend

Pros

Dilcarina L.

Easy to use and understand

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

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Feature Ratings

Project Management

Analytics and Reporting

Repository Management

Collaboration

Document Management

PCI and EMV Compatible

Risk and Fraud Assessment

Data Visualization GIS

Software Distribution

Performance Management

Process Architecture

Vendor Capability Ratings

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Usability and Intuitiveness