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What is Alert Logic MDR?
Fortra's Alert Logic Managed Detection and Response (MDR) helps organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident response capabilities. The platform safeguards a wide array of digital assets, ensuring that businesses can operate securely in an increasingly complex threat landscape. The target audience for Alert Logic MDR includes businesses of all sizes that require robust cybersecurity measures but may lack the resources or expertise to manage these challenges internally. The solution is particularly beneficial for organizations that operate in regulated industries or those that handle sensitive data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 99%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alert Logic MDR?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automated Threat Hunting
Technology Management
Proactive Threat Hunting
Use of ML
Use of the MITRE ATT&CK Framework
24/7/365 Security Monitoring
Prevention
Risk Scoring & Remediation Act
Vulnerability Management
Compliance Reporting and Archival Mechanisms
Threat Intelligence
Vendor Capability Ratings
Vendor Support
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Dashboard
![Dashboard Screenshot](https://cdn-private.softwarereviews.com/production/screenshots/offerings/9997/original/Dashboard.png?1736282156)
CIS Benchmark Report
![CIS Benchmark Report Screenshot](https://cdn-private.softwarereviews.com/production/screenshots/offerings/9997/original/CIS%20Benchmark%20Report.png?1736282156)
Threat Comparison Dashboard
![Threat Comparison Dashboard Screenshot](https://cdn-private.softwarereviews.com/production/screenshots/offerings/9997/original/Incidents%20Count.png?1736282198)
Topology
![Topology Screenshot](https://cdn-private.softwarereviews.com/production/screenshots/offerings/9997/original/AWS%20Production%20Deployment%20Report.png?1736282156)
PCI Requirements Report
![PCI Requirements Report Screenshot](https://cdn-private.softwarereviews.com/production/screenshots/offerings/9997/original/PCI%20Requirements%20Report.png?1736282198)
Alert Logic Managed Security Services Overview
Alert Logic Threat Hunting
Alert Logic Customer Insights
Alert Logic Managed Detection and Response (MDR) Demo
Alert Logic MDR Reviews
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Nice and easy
Likeliness to Recommend
Pros
- Client's Interest First
- Reliable
- Trustworthy
- Unique Features
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Pavan sreevatsav A.
- Role: Operations
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
BEST CLOUD BASED SECURITY OPERATIONS TOOL
Likeliness to Recommend
What differentiates Alert Logic MDR from other similar products?
The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere). An unusual omission for a security tool.
What is your favorite aspect of this product?
It unquestionably accomplishes its goal of capturing and providing traffic, threats, and intrusions as they happen. Alert Logic, not the various secondary security systems I have in place, has detected every issue I've had to deal with in the last couple of years. Our AWS system requires the deployment of a modest, unobtrusive agent that will capture all of the traffic on our AWS instances.
What do you dislike most about this product?
In overall, the UI is a mess. It can be challenging to locate what you need at times, and even after using the tool for more than two years, I frequently get lost. The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere).
What recommendations would you give to someone considering this product?
Since we've been using Alertlogic for a while, especially the threat manager, we're confident that the service is giving us a high level of security and protection.
Pros
- Trustworthy
- Effective Service
- Respectful
- Includes Product Enhancements
Cons
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
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