What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Security Protects
- Respectful
- Reliable
- Altruistic
Cons
- Vendor's Interest First
- Under Delivered
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Dashboards, Analytics and Reporting
Alerts
Sentiment Analytics
Multi-Channel Data Collection
Data Visualization
API Framework
Text Analytics
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
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Alchemer Reviews
Sasha H.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted May 2022
Reliable user friendly robust survey system
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Best survey builder - speciality question types
What is your favorite aspect of this product?
Reliability and flexible even while in field
What do you dislike most about this product?
Limited report builder
What recommendations would you give to someone considering this product?
Go Pro at a minimum if you are serious about your research.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sasha H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2022
User friendly software with many features
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Intuitive survey builder with a wide range of question options. Advanced designer for on brand surveys. Useful importer to link data to survey results.
What is your favorite aspect of this product?
The survey builder - ease of use and advanced logic.
What do you dislike most about this product?
The dashboards had limited filters so we would supplement Alchemer with PowerBI.
What recommendations would you give to someone considering this product?
If you are in business, take the Pro Version as a minumum.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Monika R.
- Role: Information Technology
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2022
Robust, but sometimes glitchy
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Wide range of question types and advanced survey logic.
What is your favorite aspect of this product?
I can build very complicated surveys, and distribute them in various channels.
What do you dislike most about this product?
- Difficult personalization of the way survey looks - Slightly old school survey look - Glitches in preview, especially when using copied surveys - Website intercept is a separate function, additionally charged, and you can't even get a demo if you don't buy annual enterprise plan (pro is not enough to show you something you're supposed to pay 1500 use for)
What recommendations would you give to someone considering this product?
Consider if you really need something that robust - maybe simpler solution would be better.
Pros
- Reliable
- Unique Features
- Enables Productivity
- Efficient Service