Airmeet Customer Reviews 2024

Airmeet

Composite Score

8.8 /10

CX Score

9.0 /10

47 Reviews Write a Review

Claim Software

What is Airmeet?

Airmeet is an all-in-one platform to host immersive events and build real connections, online

Company Details

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Awards & Recognition

Airmeet won the following awards in the On-Site Event Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

6 Top Rated Features

2023

Airmeet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airmeet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airmeet?

0% Negative

4% Neutral

96% Positive

Pros

Enables Productivity
Efficient Service
Respectful
Acts with Integrity

Feature Ratings

Average 90

Social Media Channel Integration Outbound

Networking Facilitation

Customer Support

Presentation/ Webinar Capabilities

Gamification

Attendee Engagement

Registration Process/Integration

Branding and Visual Customization

Metric and Reporting

Exhibitor or Vendor Environment

Whitelabeling

Vendor Capability Ratings

Average 87

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of IT Administration

Also Featured in...

Virtual Event Management

Score 8.8

View Airmeet in this category (opens in a new tab)

Airmeet Reviews

Barry R.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

One of the best substitutes to a live event

Likeliness to Recommend

9 /10

What differentiates Airmeet from other similar products?

Airmeet's growth over the last year has been remarkable. I appreciate the way they've added a plethora of new features and continue to do so, moving forward.

What is your favorite aspect of this product?

I like the ease with which you can create and manage events. The creation process is quite intuitive. There is a ton of onboarding material in the form of articles and videos available to product users, speakers, exhibitors, and attendees. I also like the fact that you can run parallel sessions within the same event. The 24/7 support lounge is quite helpful and it makes you feel you're not forgotten like many other SaaS vendors out there so you don't have to bother raising a ticket and waiting for someone to get back to you.

What do you dislike most about this product?

Attendee lists uploaded externally do not work seamlessly and until recently, there had to be a manual enabling and disabling of the magic link so that new attendees signing in directly from the Airmeet page would be allowed to log in while the magic link was enabled for other attendees.

What recommendations would you give to someone considering this product?

If you want to organize regular online events like webinars, conferences, exhibitions, etc. and would like to incorporate some of the features of a live event with minimum fuss, easy implementation, tons of features, and good support from a vendor, you can't go wrong with Airmeet.

Pros

Continually Improving Product
Enables Productivity
Respectful
Transparent

Deven J.

Role: C-Level
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic product, but a bit too pricey

Likeliness to Recommend

8 /10

What differentiates Airmeet from other similar products?

Airmeet has a customer centric approach, which is something that I greatly appreciate.

What is your favorite aspect of this product?

Airmeet is very very intuitive, and almost feels very natural to use. It is also feature rich- and the team is always pushing out features to users so its always a great experience,

What do you dislike most about this product?

The price is something that should be reconsidered since it becomes very costly to run online events on airmeet.

What recommendations would you give to someone considering this product?

If you need a really good events solution without worrying about the pricing, go for it! Its definitely a great product, but is a little pricey

Pros

Continually Improving Product
Reliable
Efficient Service
Inspires Innovation

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Generous

V Thulisile S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use, affordable and great user experience.

Likeliness to Recommend

8 /10

What differentiates Airmeet from other similar products?

The quality and affordability of their product is the best compared to others I have previously used.

What is your favorite aspect of this product?

The fact that meetings can be recorded and sent immediately after the meetings end is top notch. And also the fact that they email you the analytics of every meet is a bonus.

What do you dislike most about this product?

I'm happy with the product so far no complaints.

What recommendations would you give to someone considering this product?

Easy to use, affordable and definitely recommend it, if you plan to host any virtual conference or meeting

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Airmeet

What is Airmeet?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Airmeet Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Airmeet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Virtual Event Management

Airmeet Reviews

Barry R.

One of the best substitutes to a live event

Likeliness to Recommend

Pros

Deven J.

Fantastic product, but a bit too pricey

Likeliness to Recommend

Pros

Cons

V Thulisile S.

Easy to use, affordable and great user experience.

Likeliness to Recommend

Pros

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Feature Ratings

Social Media Channel Integration Outbound

Networking Facilitation

Customer Support

Presentation/ Webinar Capabilities

Gamification

Attendee Engagement

Registration Process/Integration

Branding and Visual Customization

Metric and Reporting

Exhibitor or Vendor Environment

Whitelabeling

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of IT Administration