Ahrefs Logo
Ahrefs Logo
Ahrefs Pte. Ltd

Ahrefs

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Ahrefs
7.9 /10

What is Ahrefs?

hrefs is an all-in-one SEO toolset for growing search traffic and optimizing websites. To do that, Ahrefs crawls the web, stores tons of data and makes it accessible via a simple user interface. Ahrefs has grown into a complete SEO suite by developing tools like Keywords Explorer for keyword research, Content Explorer for analyzing content, Rank Tracker for monitoring keyword rankings, and Site Audit for auditing and optimizing websites.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Ahrefs Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
71%
Conflict Resolution:
88%
Strategy & Innovation:
84%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ahrefs?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Competitive Monitoring

90

Competitive Benchmarking

88

Market Share Analysis

88

Competitor Profiling

85

Data Aggregation and Integration

83

Pricing Intelligence

79

AI Text

77

Vendor Capability Ratings

Average 87

Ease of Implementation

90

Availability and Quality of Training

90

Quality of Features

90

Usability and Intuitiveness

90

Ease of Data Integration

90

Ease of IT Administration

89

Product Strategy and Rate of Improvement

88

Breadth of Features

86

Business Value Created

82

Ease of Customization

79

Vendor Support

77

Ahrefs Reviews

Sheena G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

It has a great Backlink Mastery

Likeliness to Recommend

8 /10

What differentiates Ahrefs from other similar products?

Ahrefs takes it up a notch by providing an extensive and real-time view of a website's backlink profile.

What is your favorite aspect of this product?

Keyword research capabilities. During content planning, this feature turns the keyword game into a strategic and insightful process.

What do you dislike most about this product?

Just the the learning curve.

What recommendations would you give to someone considering this product?

Starting with a more strategic approach to content exploration will accelerate your strategies no doubt.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Friendly Negotiation

Maria K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

SEO Gold with Backlink Mastery

Likeliness to Recommend

9 /10

What differentiates Ahrefs from other similar products?

Ahrefs stands out in the crowded SEO tool market with its extensive backlink analysis. Uncovering the secrets of your online presence that other tools might miss.

What is your favorite aspect of this product?

The detailed insights into website health, coupled with actionable recommendations, make it an indispensable tool for optimizing your online presence.

What do you dislike most about this product?

Ahrefs offers a treasure trove of data, but diving into it might be overwhelming.

What recommendations would you give to someone considering this product?

Speaking from an experienced user’s point of view, first, understand your SEO needs. If you're serious about improving your website's performance, Ahrefs is a powerful ally.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Erick N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

I have been using Ahrefs for 3+ years & I love it!

Likeliness to Recommend

10 /10

What differentiates Ahrefs from other similar products?

Ahrefs has the best backlink database hands down. The keyword and competitor analysis is really the best too. It is more user-friendly than other keyword research tools.

What is your favorite aspect of this product?

My favorite aspect of Ahrefs is the overview section, which shows all the data I need to present to my boss or a client, when I worked in an agency, in one place. I also love the Keywords Explorer section, where I can easily find search volume and related keywords for any keyword I want to investigate. Lastly, the Ahrefs Google Chrome extension is AMAZING. It is so convenient to use for quickly looking at key metrics for a domain/page..

What do you dislike most about this product?

There isn't a whole lot I dislike about Ahrefs other than the price. I don't personally pay for it, but it took a lot of convincing to have my company pick up the tab on it.

What recommendations would you give to someone considering this product?

If you are serious about SEO, Ahrefs is really the only answer. You can get away with other tools, but Ahrefs is the best of the best.

Pros

  • Continually Improving Product
  • Transparent
  • Helps Innovate
  • Reliable

Cons

  • Less Generous