What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Efficient Service
- Reliable
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Optimization
Content Creation
Content Storage
Content Analytics
Personalization/Audience Targeting
Web Experience Management Integration
DAM (Digital asset management) Integration
Content Curation / Library Controls
Multi-Channel Distribution
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Also Featured in...
Digital Asset Management
Score 8.4
View Adobe Experience Manager in this category (opens in a new tab)
Digital Experience - Enterprise
Score 7.9
View Adobe Experience Manager in this category (opens in a new tab)
Enterprise Content Management - Enterprise
Score 7.8
View Adobe Experience Manager in this category (opens in a new tab)
Adobe Experience Manager Reviews
Amarjit S.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Powerful but could use simpler integrations and AI
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
AEM stands out because it works well with Adobe's other tools for managing content and assets.
What is your favorite aspect of this product?
My favorite aspect of AEM is its easy integration with other Adobe tools.
What do you dislike most about this product?
AEM may have compatibility issues with older systems or third-party tools.
What recommendations would you give to someone considering this product?
I recommend having the technical resources to manage AEM's complexity and integrations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vaibhaw K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Powerful Content Management
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager stands out with its seamless integration into the Adobe ecosystem, offering a unified workflow with tools like Adobe Creative Cloud, Analytics, and Target. Its AI-powered capabilities, driven by Adobe Sensei, enhance content personalization and automation. Additionally, AEM's scalability and robust digital asset management make it ideal for enterprises, although its complexity and cost may be a barrier for smaller teams.
What is your favorite aspect of this product?
My favorite aspect of Adobe Experience Manager is its robust digital asset management (DAM) system, which allows for efficient organization, storage, and retrieval of assets. Its seamless integration with other Adobe tools and AI-powered automation simplifies workflows and enhances content personalization, making it a powerful solution for delivering exceptional digital experiences.
What do you dislike most about this product?
What I dislike most about Adobe Experience Manager is its steep learning curve and high cost, which can be challenging for smaller teams or organizations with limited budgets. Additionally, the complexity of setup and maintenance often requires dedicated expertise, increasing the overall implementation effort and expense.
What recommendations would you give to someone considering this product?
If you’re considering Adobe Experience Manager, ensure your organization has the budget and resources to support its implementation and ongoing maintenance. Invest in proper training for your team, as the platform has a steep learning curve. Leverage its integration with the Adobe ecosystem and AI-powered features for maximum value, and consider hiring or consulting with AEM experts to streamline deployment and optimize its capabilities for your needs. It’s best suited for organizations that require scalability and advanced personalization for managing complex digital experiences.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Devin H.
- Role: Industry Specific Role
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jan 2025
Great product, but deceptive terms and conditions
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
It is a great and all-around product for content creation. The customer service representatives do not help with your issues.
What is your favorite aspect of this product?
The wide variety of personalization in the program.
What do you dislike most about this product?
Subscription terms are deceptive and will make you pay more than you ever thought you would.
What recommendations would you give to someone considering this product?
Read the fine print, but otherwise enjoy making great content!
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
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