Adobe Systems

Adobe Experience Manager

Composite Score

8.2 /10

CX Score

8.3 /10

72 Reviews Write a Review

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What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

89 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

5% Negative

6% Neutral

89% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 80

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Automation of Metadata Creation

Digital Asset Sharing

Content Capture

Digital Asset Findability

Permissions and Access Right Management

Integration

In System Content Views

Version Management

Vendor Capability Ratings

Average 75

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Also Featured in...

Content Marketing

Score 8.2

View Adobe Experience Manager in this category (opens in a new tab)

Digital Experience - Enterprise

Score 7.8

View Adobe Experience Manager in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 7.7

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Saurav K.

Role: Consultant
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Pricey and a bit complex.

Likeliness to Recommend

5 /10

What differentiates Adobe Experience Manager from other similar products?

Great product , top in its domain. The scalibility and security is the best.The headless features is also top of the line.

What is your favorite aspect of this product?

Channels & Headless experience of Adobe Experience Manager is the most prevailing feature of this product. Delivering digital experiences from one central environment.

What do you dislike most about this product?

Any 3rd party integration is a complex procedure in AEM. Except the content delivery experience, the headless experience can be a tough nut to crack if you are trying to import data from other systems

What recommendations would you give to someone considering this product?

This product has great features but its very costly and can be somewhat complex if you want to integrate your internal systems with AEM.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Vipin K.

Role: Sales Marketing
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Extremely Good Product

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

It's Includes functionalities for content creation, management ,Marketing automation commerce and Analytics.

What is your favorite aspect of this product?

Customer journey Analytics and easily customizable dashboards

What do you dislike most about this product?

All things seem to good

What recommendations would you give to someone considering this product?

I like the flexibility and integration it has with it's other software. It's ease of use and productivity is tops

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sakshi K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

A perfect platform for every content need!

Likeliness to Recommend

5 /10

What differentiates Adobe Experience Manager from other similar products?

It enables me to create, manage, and optimize my content as I like while providing a complete security and privacy of data. It’s allowing me the time to eliminate different resources I used to manage my content and provided a single platform that takes care of my requirements.

What is your favorite aspect of this product?

The way it saves my time and gives access to different resources at one place as a single platform!

What do you dislike most about this product?

It can improve on load times and real time updates. Plus there is a but of lack in integration

What recommendations would you give to someone considering this product?

Work a bit on load time and on integration

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Cons

Less Inspiring
Inhibits Innovation
Wastes Time

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

Adobe Experience Manager Ratings

81 Likeliness to Recommend

1 Since last award

89 Plan to Renew

2 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Automation of Metadata Creation Asset metadata can be created using rules.

Digital Asset Sharing Ability to securely share the digital assets (or files)

Content Capture Channels through which content is uploaded or classified.

Digital Asset Findability Capabilities of navigation and browsing

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Integration Integration with E-Commerce and/or Other Platforms

In System Content Views Ability to create customized views of content repositories.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Enterprise Content Management - Enterprise

Adobe Experience Manager Reviews

Saurav K.

Pricey and a bit complex.

Likeliness to Recommend

Pros

Vipin K.

Extremely Good Product

Likeliness to Recommend

Pros

Sakshi K.

A perfect platform for every content need!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Automation of Metadata Creation

Digital Asset Sharing

Content Capture

Digital Asset Findability

Permissions and Access Right Management

Integration

In System Content Views

Version Management

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration