Adobe Systems

Adobe Experience Manager

Composite Score

8.2 /10

CX Score

8.3 /10

72 Reviews Write a Review

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What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

89 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

5% Negative

6% Neutral

89% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 80

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Automation of Metadata Creation

Digital Asset Sharing

Content Capture

Digital Asset Findability

Permissions and Access Right Management

Integration

In System Content Views

Version Management

Vendor Capability Ratings

Average 75

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Also Featured in...

Content Marketing

Score 8.2

View Adobe Experience Manager in this category (opens in a new tab)

Digital Experience - Enterprise

Score 7.8

View Adobe Experience Manager in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 7.7

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Josiah B.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy-to-use web management platform

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager allows you to manage digital assets and build pages like no other programme.

What is your favorite aspect of this product?

Web templates make it easy to create new pages.

What do you dislike most about this product?

The interface could be better in terms of aesthetics.

What recommendations would you give to someone considering this product?

Use Adobe Experience manager if you want a straight-forward web management tool.

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Gudla S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

AEM has huge market value and better product

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

When compare to other products,aem is very flexible to use. We can easily adoptable to UI. We can access every feature easily.

What is your favorite aspect of this product?

Well structured application and easy to maintain.

What do you dislike most about this product?

Asset management, deletion of uploaded images, search images

What recommendations would you give to someone considering this product?

AEM is good application for usage of content management systems. I will recommend to use this application

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Harry E.

Role: Public Sector
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

A robust system for managing websites

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

This technology improves online marketing and trade: many tutorials and a page populated by helpful folks. One of the most powerful content management systems for creating enterprise-level websites is Adobe Experience Manager. It elevates it to the top web content management system for companies. If you wish to switch from another platform, AEM makes it a breeze.

What is your favorite aspect of this product?

For all of our content, we rely on this as the sole source of accuracy. It has a great deal of stuff that can be distributed to other sources. It contains several pre-built features that simplify web building, including design, photo upload, and many more form components. Form creation is what we do with this. This tool is helpful because it has several validating and mathematical features.

What do you dislike most about this product?

To cancel the subscription, I had to make an effort to contact someone at support. Some page templates occasionally appeared to be a little glitchy and needed more basic functionality. The functionality we have established is different from my taste. It is important to note that there are limitations to what can be done with some pages.

What recommendations would you give to someone considering this product?

Even for those who are not tech aware, the text component and image component are relatively simple to understand. I was helped in my daily reporting because the metrics were displayed in a simple and understandable form. It also includes a tonne of capabilities for editing photos and videos. Its features are so simple and well-designed that they need less effort to overlay.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

Adobe Experience Manager Ratings

81 Likeliness to Recommend

1 Since last award

89 Plan to Renew

2 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Automation of Metadata Creation Asset metadata can be created using rules.

Digital Asset Sharing Ability to securely share the digital assets (or files)

Content Capture Channels through which content is uploaded or classified.

Digital Asset Findability Capabilities of navigation and browsing

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Integration Integration with E-Commerce and/or Other Platforms

In System Content Views Ability to create customized views of content repositories.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Enterprise Content Management - Enterprise

Adobe Experience Manager Reviews

Josiah B.

Easy-to-use web management platform

Likeliness to Recommend

Pros

Gudla S.

AEM has huge market value and better product

Likeliness to Recommend

Pros

Harry E.

A robust system for managing websites

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Automation of Metadata Creation

Digital Asset Sharing

Content Capture

Digital Asset Findability

Permissions and Access Right Management

Integration

In System Content Views

Version Management

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration