Adobe Experience Manager Logo
Adobe Experience Manager Logo
Adobe Systems

Adobe Experience Manager

Composite Score
7.9 /10
CX Score
8.0 /10
Adobe Experience Manager
7.9 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
70%
Conflict Resolution:
82%
Strategy & Innovation:
80%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

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2% Negative
14% Neutral
84% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Content Workflow Management

85

Multi Channel Support

85

Content Repository

85

Analytics and Reporting

85

Standard Templates

84

Web Publishing Capabilities

84

Content Security

83

E-Commerce Integration

83

Digital Asset Management

82

Management Interface

81

Social Media Integration

80

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

83

Quality of Features

83

Business Value Created

83

Ease of Customization

83

Ease of Implementation

83

Availability and Quality of Training

81

Breadth of Features

81

Vendor Support

80

Usability and Intuitiveness

79

Ease of IT Administration

78

Ease of Data Integration

78

Adobe Experience Manager Reviews

FREDERICK S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

marketing platform

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

It allows users to perform and create a live and custom dashboard which help them to gain deep insight and defines data driven strategies.

What is your favorite aspect of this product?

content creation is easy and allows users to communicate and collaborate with all projects.

What recommendations would you give to someone considering this product?

The excel part of the software tool enables business to streamline and effectively manage digital marketing.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Caring

Joel J.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product for large enterprise

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

The scalability and ease of usage across multiple stakeholders differentiates AEM from other products in the market. Not to mention the full Adobe suite on offer including Analytics

What is your favorite aspect of this product?

Analytics from the AEM

What do you dislike most about this product?

UI is not easy for beginners.

What recommendations would you give to someone considering this product?

Use it only if your business is running at a large scale that requires such an advanced product as AEM

Pros

  • Reliable
  • Trustworthy
  • Transparent
  • Security Protects

Leah T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Product!

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The usability around website creation and management is much easier and quick to implement. Its integration with other tools/applications is amazing!

What is your favorite aspect of this product?

The responsive pages are straightforward to create. AEM is also easy to integrate with other tools for reporting, analysis, spell check, and broken link corrections/reporting. This software is always very consistent in updates.

What do you dislike most about this product?

The ability to learn about the new product. It would be helpful to have more introduction tools and videos without having to connect with customer service, although they are great to work with!

What recommendations would you give to someone considering this product?

There are no recommendations for becoming familiar with the software and learning over time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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