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What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 70%
- Conflict Resolution:
- 82%
- Strategy & Innovation:
- 80%
- Service Experience:
- 82%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Workflow Management
Multi Channel Support
Content Repository
Analytics and Reporting
Standard Templates
Web Publishing Capabilities
Content Security
E-Commerce Integration
Digital Asset Management
Management Interface
Social Media Integration
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Also Featured in...
Content Marketing
Score 8.4
View Adobe Experience Manager in this category (opens in a new tab)
Digital Asset Management
Score 8.4
View Adobe Experience Manager in this category (opens in a new tab)
Enterprise Content Management - Enterprise
Score 7.8
View Adobe Experience Manager in this category (opens in a new tab)
Adobe Experience Manager Reviews
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Rajiv K.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2020
Easy to use and implement, highly customizable
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
I feel AEM provides a comprehensive solution - it is a CMS that can be highly customized - We replaced Documentum which is an enterprise content management platform with AEM - We built a custom workflow which lots of capabilities similar to what is available in Word or excel. The bets part is that we built a portal on AEM which would get all the content from the workflow in real time. We also introduced the Adobe analytics which is really phenomenal.
What is your favorite aspect of this product?
It is highly customizeable - it can be integrated with Adobe analytics which is pioneer in providing real-time analytics and detailed segmentation. We were able to deliver the entire solution in 9-10 months
What do you dislike most about this product?
It doesnt have smart table feature and the rcih text editor lacks some basic features
What recommendations would you give to someone considering this product?
You have to think from a broader perspective - You need to build an end to end solution out of AEM and then only you can get the true benefit of AEM - without Adobe analytics there is no real benefit.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
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James M.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2020
Very handy, easy to use.
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
The user interface is unique and easy to navigate.
What is your favorite aspect of this product?
Integration to social media
What do you dislike most about this product?
Cumbersome and slows down the internal memory of my computer.
What recommendations would you give to someone considering this product?
I strongly recommend this product, one of the best available.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2020
Superb Product with delightful features
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
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