Adobe Marketo Engage Logo
Adobe Marketo Engage Logo
Adobe Systems

Adobe Marketo Engage

Composite Score
8.2 /10
CX Score
8.3 /10
Adobe Marketo Engage
8.2 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

Company Details


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Awards & Recognition

Adobe Marketo Engage won the following awards in the Lead Management category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Continually Improving Product

Feature Ratings

Average 88

Lead and Contact Categorization

95

Lead Distribution

91

Interaction Planning

89

Lead Generation

88

Prospect Tracking

88

Omni-Channel Communication Tracking

88

Analytics and Reporting

79

Vendor Capability Ratings

Average 86

Business Value Created

92

Product Strategy and Rate of Improvement

89

Quality of Features

88

Breadth of Features

87

Ease of IT Administration

87

Ease of Customization

87

Ease of Implementation

86

Ease of Data Integration

85

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

77

Adobe Marketo Engage Reviews

Daniel C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

The toolkit you need with Adobe Marketo Engage

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

In our digital marketing company having this platform as a support has been our promise in the necessary automation organically creating business opportunities that used to pass us by unnoticed for not having an effective service to manage them a good proposal and also sell it, it has helped us to make quick launches that have allowed us to scale as a brand thanks to the audience that has created us their AI.

What is your favorite aspect of this product?

It is an excellent support that allows you to be the driver of demand and growth of your company, providing you with complete tools that help you provide an exceptional experience and thus achieve that each stage of the sale goes hand in hand with the customer journey generating confidence, helping you in the marketing competition with increasing strength from the closeness and visualization of customers and their needs, the ease with which you can track is dreamy making the process more optimal and didactic.

What do you dislike most about this product?

They could be more extensive with their payment systems, today having that limitation delays a lot and as a company I feel that generate unnecessary losses, lack of adoption in media such as AMP script, the reports could be faster when loading and not take as much time as it does is quite tedious sometimes and more in companies where the demand is quite high, due to the interface that can sometimes be facade the service can generate slowness.

What recommendations would you give to someone considering this product?

An excellent tool to implement automated marketing in your company in a very effective and consolidated way, it will help you and generate very good results and provide you with optimal learning mana with growth, always with a first class organization that helps you segment your contacts and easily create marketing campaigns with an ease than ever before, helping to refer you to more specific people that will give you more concise closures.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Fabiana M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Evaluating our commercial progress

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

This tool complies with a varied system of simple functions with respect to digital marketing, Adobe Marketo Engage is used in our medium-sized company as our main asset to define the commercial path we want to provide to our customers, through different methods of communication we can perform advertising campaigns that keep our products and services closer to already acquired customers, and potential customers.

What is your favorite aspect of this product?

The tool allows us to see ratings of our products from potential customers which allows us to constantly improve the way we get our products to people, keeping a constant progress. The modules present in the tool are very easy to understand which facilitates the work of all our employees who are familiar with the platform. The tracking with respect to customer navigation also gives us important data on how our campaigns are performing.

What do you dislike most about this product?

The limitations that the API has can be improved to be able to expand the tool to other business directions. Sometimes it is impossible to move files that are in shared folders, being marketing, all our agents handle the same information, sometimes making operations difficult. A better integration than Salesforce could be much more useful for our commercial activities.

What recommendations would you give to someone considering this product?

It is a somewhat basic marketing tool, there are some better ones on the market, clearly at a higher price and with a little more integrations ahead for them to work properly. Adobe Marketo Engage is a comprehensive solution for small businesses looking to make a major leap in terms of managing their digital marketing. It has some basic bugs, but they are surely working to fix them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Emily S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Steep learning curve, but worth it

Likeliness to Recommend

8 /10

What differentiates Adobe Marketo Engage from other similar products?

Thriving knowledgebase and user community

What is your favorite aspect of this product?

Marketing automation

What do you dislike most about this product?

Email and landing page design

What recommendations would you give to someone considering this product?

There will be a steep learning curve

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

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