Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Tauseef S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Great features, but complex to use.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The amount of features i got with adobe connect is far better than any other similar product. you can save a template for future use. the recording feature is best i found in any meeting application.

What is your favorite aspect of this product?

The interface was quite easy to use. Ability to use third party add-ins. The ability to customize your screen layouts.

What do you dislike most about this product?

There were some connectivity drops, only worked well with decent bandwidths. very complex to use, sometimes i wasted hours to find a simple feature. Pricing is expensive relative to other similar application.

What recommendations would you give to someone considering this product?

If you are fond of features in a meeting application definitely go for this application. if you are not a tech geek you will find this app a bit difficult to use. All in all a great application for meetings

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Altruistic

Taufik R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Quality virtual meetings.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Among the outstanding and beneficial features of Adobe Connect, the option of designing with pods and personalized images stand out to give your touch to our virtual rooms, it allows the impulse and measurement of audience participation, stands out with the virtue to add interactivity to the sessions with multiple chat pods, polls, quizzes, simulations, meeting rooms, and games.

What is your favorite aspect of this product?

I like Adobe Connect has answers in terms of: it allows you to quickly create and implement online training, it is very attractive for this, to maximize contacts with qualified clients through live and on-demand presentations, with the option to implement and manage communications and conferences web at an organizational level in a broad way, to complete business with clients through online meetings, you can transfer knowledge through secure, interactive training, in real time and on demand.

What do you dislike most about this product?

It is a drawback, when in the reproduction of videos to be uploaded, there may be delays which postpone and hinder the sessions.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect, it is an option that allows you to make video calls and video conferences, and meetings easily and safely, it works very well to configure and share the screen with several people in different places.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dick P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Online and live conferences.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connet differs from other services, for participants there is no limit on the number of video streams that can be displayed in a meeting, it is a virtue that is not found in most video conferencing services.

What is your favorite aspect of this product?

I like Adobe Connect has options for the presenter to have control over the design of the screen for all participants, with easily available templates, its chat system is usable throughout the meeting and we can also configure private chats, the quality of Video with a broadband connection of 300 megabits per second (Mbps) is quite smooth, as a meeting organizer you can control access to the meeting and allow only registered users, registered users and accepted guests, or anyone with a URL join.

What do you dislike most about this product?

Adobe Connect is providing more than we normally need, it is solid and optimized software, we have used this software for a long time, it looks great and so far I have no nasty situations, it works very well it is rewarding.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect as one of the best options for high quality video calls and video conferencing, it is flexible both for collaboration with work teams and clients, as well as for properly planned online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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