Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Lisa J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe Connect, Live interactive online conference.

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

The adobe connect allows different files to be uploaded and than to be fetched by group members. It provides the feature of attendance reporting that provides the list of the users who attended the webinar, training or meeting

What is your favorite aspect of this product?

The Adobe Connect gives the full access to the participants to participate in polls simulation and quizzes along with the trainings and meetings. There is a leverage of making a custom pods depending in the need of a meeting whether it is for Q/A pods, audios or videos etc. No new plug-ins are required to share the variety of content if any of the user uses Adobe Flash Player.

What do you dislike most about this product?

It requires a good internet connection to get started. The Adobe Connect glitches frequently while sharing the screen. It does not allow to connect with other platforms until the user has the account in Adobe Connect.

What recommendations would you give to someone considering this product?

It is considered to be an ideal platform for the group meetings, webinar and trainings. This software is a jack of all. Business who wants to save money from conducting seminars and training physically, can do it remotely now.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Elisabeth C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe Connect-Connecting globally

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

As they say, “Extend your reach.” We surely have done that. It is Way better than anyone could have imagined. Our company's business platform totally runs online and adobe connect helped us getting in touch with employees from all around the globe. We have people from all corners of the world and Adobe connect is what makes us all meet under one roof.

What is your favorite aspect of this product?

It gives you the feature of subtitles, all employees can set it to English and can communicate easily. They can create their own virtual environments alongside visuals, and audio. We can host from anywhere around the globe with anyone and can visualize content accordingly directly from the adobe clouds. They can open it in a browser or application on their devices. There is a great interactivity in adobe connect with polls, hyperlinks and easily manageable and downloadable files.

What do you dislike most about this product?

You can only consider this if you have a high-budget for this one. It is expensive and the services that come are surely worth it. It might not suit people who do not have much of a global presence and low budget.

What recommendations would you give to someone considering this product?

Adobe connect suits all our needs. It has everything you might need for your business under one roof and it has a very brilliant user experience. If you have a budget for it I must say that do not hold and go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ansa A.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe Connect - Live Meeting Software

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect features one of the greatest video conferencing platforms, making it excellent for training people and communicating with clients and colleagues in various places throughout the country and around the world. This software's excellence has refined our working characteristics, increasing the breadth of our job and our business's profitability.

What is your favorite aspect of this product?

This software is the most productive online videoconferencing systems I've ever utilized; thus, I use it frequently at business. Due to Adobe Connects large conference spaces, I can easily establish connection with our customers and colleagues. Other extremely beneficial aspect of this software is the greatest voice / video resolution in their virtual meetings.

What do you dislike most about this product?

Its advanced application that we need to have a technology professional to create the appropriate adjustments in order to utilize to its full potential. Apart from the difficulties of using it, I possess no further criticisms about this product.

What recommendations would you give to someone considering this product?

I've increased my communication networks with our clients and personnel by using this software at work. Furthermore, we utilize this tool to teach workers through constructive videoconferences on prevention activities, safety, customer improvement and caring, and other topics. I propose that you get this software and use it at work.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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