Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.1 /10

379 Reviews Write a Review

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What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

4% Neutral

92% Positive

Pros

Respectful
Fair
Caring
Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Average 82

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Adobe Connect Reviews

Maite P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Participations in virtual meetings professionally

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is a communications tool with a more compact aspect ideal for Queines make seminars on the web as well as for professionals who train other professionals to communicate more directly and have contacts where you can share screens, chat and more so that the tool It is quite professional and intuitive ideal for medium and large organizations

What is your favorite aspect of this product?

What I like the most is that I can create various rooms that fucine independently, what can connect to the entire company and all sectors without problems

What do you dislike most about this product?

The only disadvantage that could say is that it requires an updated system with Adobe but it is not possible to access the tool without complications, but it is a good tool

What recommendations would you give to someone considering this product?

I like the tool and I would recommend it for when you work remote and you want to communicate with the company in general

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Trent H.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"One of the best video conferencing programs."

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

This software different from others on the market due to the fact that its video sharing, screen sharing, and meeting room capabilities are ideal for online gatherings. The audio is of high quality when it is operational, and other capabilities like as chat and polling are also helpful.

What is your favorite aspect of this product?

Adobe Connect is a program that allows users to start and attend web conferences, meetings, and online learning with online training. It offers great features and functions to collaborate in real time, and I really like it because it is professional, secure, and efficient, with immediate solutions and accessibility. If you want to start and attend web conferences, meetings, or online learning with online training, you can use Adobe Connect.

What do you dislike most about this product?

Adobe Connect's tools and solutions are flexible and tailored to my need. is a web conferencing and real-time meeting tool that delivers as advertised in terms of clarity, functionality, and efficiency, and with which I have had no issues to yet (other than wishing for more prompt and clear customer assistance).

What recommendations would you give to someone considering this product?

Adobe Connect is a real-time meeting and conference application that assures success and security; it is a product that works wonderfully, providing excellent outcomes to our business, and I strongly suggest it. I think it's great because it's a great piece of software that allows us to communicate with anyone in the world by sharing our screens and audio in high definition (HD) without any hiccups or restrictions, and because it's easy to set up and modify to our needs. It's also secure, quick, and has a nice interface.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Daniel M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and functions well.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Ease of use.

What is your favorite aspect of this product?

Visually appealing and intuitive functions.

What do you dislike most about this product?

No complaints.

What recommendations would you give to someone considering this product?

Make sure this has all the features you are looking for.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

87 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Screen Share Ability to share a computer screen for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Maite P.

Participations in virtual meetings professionally

Likeliness to Recommend

Pros

Trent H.

"One of the best video conferencing programs."

Likeliness to Recommend

Pros

Daniel M.

Easy to use and functions well.

Likeliness to Recommend

Pros

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Feature Ratings

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support