Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Demathew K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Smooth Web Meetings and Webinars

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

With this solution, handling webinars and . meetings is easy.

What is your favorite aspect of this product?

I like the many features of Adobe Connect. The controls are easy and the UI is best

What do you dislike most about this product?

No serious issues whatsoever with Adobe Connect.

What recommendations would you give to someone considering this product?

I definitely recommend this tool. Has amazing features and is easy to use

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Tharusan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A creative's dream!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Very highly customizable and features go very in depth

What is your favorite aspect of this product?

The customization and creativity that this software allows and encourages

What do you dislike most about this product?

None at all!

What recommendations would you give to someone considering this product?

Great for creative related industries

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Afonsa F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Communication tool with customizable features.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect set up on high level of accessibility included optimizable layouts and with keyboard streamline. Strong security helps to organize encrypted online meetings safely.

What is your favorite aspect of this product?

Option for recording meetings and sessions is also available for reviewing content offline, this helps to work easily on low internet bandwidth areas.

What do you dislike most about this product?

Its performance on portable devices such as on mobile is not the same as it performs on windows.

What recommendations would you give to someone considering this product?

Quality of video is high definition and sound quality is also very clear, hosting meetings, recording sessions, sharing any types of files and remote access make this tool complete for fulfilling our needs for visual communication. So use this tool it will prove itself.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Less Transparent

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