Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
91%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

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4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Instant Messaging

85

Audio Conferencing VoIP

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Facilitator Functions

84

Audio Controls

83

Application Share

83

Keyboard Mouse Control

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Business Value Created

82

Breadth of Features

82

Availability and Quality of Training

82

Ease of Data Integration

81

Vendor Support

80

Adobe Connect Reviews

Erick J.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Adobe softwares are best for graphics

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Ease of use

What is your favorite aspect of this product?

Illustrator

What do you dislike most about this product?

I dislike None

What recommendations would you give to someone considering this product?

It's productive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Glory U.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Decent product for webinars

Likeliness to Recommend

6 /10

What differentiates Adobe Connect from other similar products?

The virtual rooms are quite flexible and technical features too.

What is your favorite aspect of this product?

The ability to personalized some setting to suit my needs per time.

What do you dislike most about this product?

The setup is complicated and it's a bit pricey.

What recommendations would you give to someone considering this product?

I'd recommend this to organizations that need advanced training tools, not casual users.

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Reliable

Miguel Angel O.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

easy to conect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

is the best option

What is your favorite aspect of this product?

to edit and can we scan it etc.

What do you dislike most about this product?

sometimes the cost

What recommendations would you give to someone considering this product?

try to use it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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