Adobe Systems

Adobe Connect

8.8 /10

Claim Software

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

5% Neutral

91% Positive

Pros

Respectful
Fair
Caring
Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Average 83

Ease of Customization

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Adobe Connect Reviews

Isleny Carolina P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

The most effective tool for virtual training

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

When compared to a competitor, Zoom provides a similar set of characteristics. They also have more rooms for small groups. However, notas, questions, and answers are not included in the meeting solution, despite the fact that Adobe Connect claims to do so.

What is your favorite aspect of this product?

The ability to share content across multiple windows, such as a desktop computer, the various formats in which a host can upload content, the near-indistinguishable compatibility between the desktop app version and the web version, the ease with which you can also log in from a mobile device, the numerous options provided when using different versions of the same software, and its utility in a variety of situations.

What do you dislike most about this product?

Chat options and engagement items like emojis are missing; the broadcast message option is gone, which was very useful for what we do. On newer versions, there is no indication of the type of environment you were working in, whether it was a training or webinar; sometimes you can't even huddle with your team.

What recommendations would you give to someone considering this product?

It's an excellent tool for schools, webinars, and other settings where being integrated in the same classroom is critical.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Princess N.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy communication features

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

It offers a webcam pause feature that is used to pause the frame of the video which give users a quick break from meetings without leaving the meeting.

What is your favorite aspect of this product?

It can offer recording, playback enhancements and mp4 conversion functionality. More so it has mp4 subtitles functionality which is very useful. The user interface is one of the best easy to use interfaces on the market so far.

What do you dislike most about this product?

It is very expensive compared to other products in its category.

What recommendations would you give to someone considering this product?

The product is very easy to use, I would recommend it to any user because it saves user training costs.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Caring

keila s.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Logra Avanzar profesionalmente con esta excelente

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

En efecto, Adobe Connect tiene el mejor pod de preguntas y respuestas , se muestra un mejor visiblidad de cada remitente y los mensajes transmitidos se indican mendiante un icono de correo.

What is your favorite aspect of this product?

La razón de elegir Adobe connet es que ofrece un editor integrado que me permite eliminar partes de la grabación según sea necesario, me permite ser creativa al preparar mis reuniones debido a su variación y opciones.

What do you dislike most about this product?

Considero que, cuando se está realizando varios videos en vivo la señal tiende a congelarse, por ende, es interrumpido.

What recommendations would you give to someone considering this product?

Finalmente, este software ha sido el canal en el cual he utilizado para las capacitaciones virtuales y el progreso de mi empresa, ofrece para hasta 100 cámaras web diferentes en tiempo real, te invito a usarla

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

File Transfer File transfer services

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Screen Share Ability to share a computer screen for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Isleny Carolina P.

The most effective tool for virtual training

Likeliness to Recommend

Pros

Princess N.

Easy communication features

Likeliness to Recommend

Pros

keila s.

Logra Avanzar profesionalmente con esta excelente

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support