Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

8.8 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 83

Ease of Customization

84

Ease of Implementation

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Adobe Connect Reviews

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

An optimal solution to connect remotely/virtually.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe family is always 100% customer-centric. They build the most secure and reliable platform for audio/video conferencing. Adobe Connect is a cloud-based platform that follows end-to-end encryption along with other security protocols. Adobe Connect generates a secure URL every time to invite for the meeting which is one of the best ways to eliminate security threats. This platform provides a solution to our needs by being very adaptable and intuitive, this platform also offers excellent options to be successful in the needs of our meeting, excellence in VoIP Call, screen sharing, HD audio-video conference call and secure meeting invitation.

What is your favorite aspect of this product?

Integration and customisation is my favourite aspect for me. Especially integration with all Adobe suite applications is very easy and helpful. LMS integration is also fruitful and the integration process was so fast and smooth. Customisation of the brand logo and template customisation was really cosy for me. Along with basic customisation drawing chart and sharing chart is a good example of advanced customisation. Being a branded platform, Adobe Connect is pocket friendly as well, especially if the licence is bought along with Webinar. The video pause feature is a very interesting feature so you can pause the video at any point in time.

What do you dislike most about this product?

No hate no dislike for me. Instead, I would request the Adobe team to work on technical customer support and service. Though I did not face any critical problem that is why I never had interaction with technical customer support and service but few of my colleagues mentioned the little delay from the customer service team. Rest everything is working perfectly for me and I am loving it.

What recommendations would you give to someone considering this product?

Adobe Connect helps me to reduce work to better manage my time. The experience has been satisfactory and the high level of receptivity of my clients and participants. So trust me and close your eyes to choose the world's most secure and reliable virtual Meeting and Webinar platform.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Luis A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Adobe Connect connects us to success

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect as a tool brings us closer to being able to provide a better experience to all our customers. It was demonstrated that the application is very effective at the time of performing actions that require effective feedback. It allowed us to transfer documents and communicate among all users by uploading files such as images and videos.

What is your favorite aspect of this product?

Within this system we can not only transfer files and documents but also create surveys that can be answered online, activate video calls between users and professionals with clients and also make extended real-time conferences. Adobe Connect contains almost the same features of Adobe flash allowing us to develop real applications with command that push us to advance technologically and to undertake new ideas.

What do you dislike most about this product?

The application is an incredible ally for many micro-entrepreneurs, but it needs to make some changes and updates such as making it easier to obtain registration and Adobe license codes. It requires that all participants stay connected when the application is in prolonged use and not throw an error and to upload images with the highest quality.

What recommendations would you give to someone considering this product?

Make updates to its interface so that the tools can be used more easily. It is required to be compatible with other types of files because if they are uploaded they remain in error or the characteristics of the work are not configured and to be able to obtain a certified personnel online to be able to clarify doubts about such behaviors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Marcos B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Really amazing product.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is the best tool to delivery classes that i've ever seen, you are able to configure you meeting layout according to your preferences.

What is your favorite aspect of this product?

The easy way to personalize the classes and pod is amazing.

What do you dislike most about this product?

Somo stability and connectivity problems, mainly in some countries from south america.

What recommendations would you give to someone considering this product?

If you need a product to delivery trainings and classes go ahead with Adobe Connect.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

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