What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
Audio Controls
File Transfer
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Shahnawaz A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
An optimal solution to connect remotely/virtually.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe family is always 100% customer-centric. They build the most secure and reliable platform for audio/video conferencing. Adobe Connect is a cloud-based platform that follows end-to-end encryption along with other security protocols. Adobe Connect generates a secure URL every time to invite for the meeting which is one of the best ways to eliminate security threats. This platform provides a solution to our needs by being very adaptable and intuitive, this platform also offers excellent options to be successful in the needs of our meeting, excellence in VoIP Call, screen sharing, HD audio-video conference call and secure meeting invitation.
What is your favorite aspect of this product?
Integration and customisation is my favourite aspect for me. Especially integration with all Adobe suite applications is very easy and helpful. LMS integration is also fruitful and the integration process was so fast and smooth. Customisation of the brand logo and template customisation was really cosy for me. Along with basic customisation drawing chart and sharing chart is a good example of advanced customisation. Being a branded platform, Adobe Connect is pocket friendly as well, especially if the licence is bought along with Webinar. The video pause feature is a very interesting feature so you can pause the video at any point in time.
What do you dislike most about this product?
No hate no dislike for me. Instead, I would request the Adobe team to work on technical customer support and service. Though I did not face any critical problem that is why I never had interaction with technical customer support and service but few of my colleagues mentioned the little delay from the customer service team. Rest everything is working perfectly for me and I am loving it.
What recommendations would you give to someone considering this product?
Adobe Connect helps me to reduce work to better manage my time. The experience has been satisfactory and the high level of receptivity of my clients and participants. So trust me and close your eyes to choose the world's most secure and reliable virtual Meeting and Webinar platform.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
Luis A.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Adobe Connect connects us to success
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect as a tool brings us closer to being able to provide a better experience to all our customers. It was demonstrated that the application is very effective at the time of performing actions that require effective feedback. It allowed us to transfer documents and communicate among all users by uploading files such as images and videos.
What is your favorite aspect of this product?
Within this system we can not only transfer files and documents but also create surveys that can be answered online, activate video calls between users and professionals with clients and also make extended real-time conferences. Adobe Connect contains almost the same features of Adobe flash allowing us to develop real applications with command that push us to advance technologically and to undertake new ideas.
What do you dislike most about this product?
The application is an incredible ally for many micro-entrepreneurs, but it needs to make some changes and updates such as making it easier to obtain registration and Adobe license codes. It requires that all participants stay connected when the application is in prolonged use and not throw an error and to upload images with the highest quality.
What recommendations would you give to someone considering this product?
Make updates to its interface so that the tools can be used more easily. It is required to be compatible with other types of files because if they are uploaded they remain in error or the characteristics of the work are not configured and to be able to obtain a certified personnel online to be able to clarify doubts about such behaviors.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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Marcos B.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Really amazing product.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect is the best tool to delivery classes that i've ever seen, you are able to configure you meeting layout according to your preferences.
What is your favorite aspect of this product?
The easy way to personalize the classes and pod is amazing.
What do you dislike most about this product?
Somo stability and connectivity problems, mainly in some countries from south america.
What recommendations would you give to someone considering this product?
If you need a product to delivery trainings and classes go ahead with Adobe Connect.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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